Associate Professional Services Technical Consultant

2 months ago

Burlington, Canada Adlib Software Full time

**Who we are**:
Adlib is a software company that was founded in 1997 in Burlington, Ontario. We have grown steadily and now form part of the key infrastructure for thousands of customers globally. Our solutions span from where we started with standardizing documents to PDF, to contract analytics and automation solutions that discover, standardize, classify and extract, which simplifies compliance, accelerates business processes and fuels data-driven analytics.

**Our new Technical Consultant is**:

- Strategic, resilient, engaging with people and a natural self-starter.
- Passionate about solving complex problems.
- Accomplished at working autonomously but also knows when to reach out to others.

**Our new Technical Consultant will**:

- Build and maintain an in-depth understanding of Adlib products.
- Determine customer goals and requirements and map them to an Adlib solution.
- Employ professional services tools and processes with mínimal direction.
- Build and configure required solutions and deploy them in customer environments.
- Deliver clear and consistent communications within projects and across stakeholders of all levels.
- Ensure projects are delivered to customers within the agreed schedule and budget with a strong customer focus.
- Ensure the end solution is complete and well documented for a clean handover to internal and external stakeholders.
- Work with all members of the organization as necessary to share successes and key learnings.
- _Nice to have_: Develop software to extend the Adlib platform to meet custom requirements.

**Our new Technical Consultant has**:

- 1-3 years of experience in a software consulting environment including software implementation and configuration.
- Computer Science degree and/or Software background.
- Demonstrated knowledge of common hardware environments/Windows Server Operating Systems.
- Experience with deploying and troubleshooting Enterprise Class software in customer environments.
- Proven analytical and troubleshooting skills.
- _Nice to have_: Demonstrated hands-on development experience using.NET (C#), T-SQL.
- _Nice to have_: Knowledge of classification techniques and approaches, and experience in developing or leveraging Data Management concepts.

**What's it it for you?**

We wholeheartedly believe that maximizing work-life balance is one of the most important paths to high performance. To that end, we have an open-vacation policy and many programs to promote employee wellness. We have massage therapist days, badminton, baseball, fresh fruit in the lunchroom and fitness membership reimbursement.

Adlib is located in Burlington, Ontario and many of our employees also enjoy a mínimal commute which allows for maximum family and friends time.

**Our Company**

Adlib's headquarters are located in Burlington, Ontario. As a company, we care about employee health and wellness and develop programs that align to achieving personal and professional satisfaction. We are also passionate about our community and participate in many local charitable events.

At Adlib we have a number of employee programs and benefits that drive our culture and values including but not limited to:

- Wellness/Lifestyle Spending Account
- RRSP matching
- No limit vacation
- Extended maternity and paternity leave
- Employee assistance programs, and much more

To learn more about this role please express your interest here or follow us on Twitter, Facebook or LinkedIn for future opportunities.

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