IT Reporting Analyst

2 weeks ago

Greater Toronto Area, Canada SinglePoint Group International Full time

Are you ready to leverage your IT expertise to drive meaningful business decisions? We're seeking a dynamic IT Reporting Analyst to join our team and play a pivotal role in designing and delivering reports that empower both internal stakeholders and clients. If you're passionate about data-driven insights and thrive in a collaborative environment, this opportunity is for you

**Core Responsibilities**:

- Collaborate with business leaders to design and construct reports that drive strategic decision-making internally and for our valued clients.
- Implement automated processes to generate and distribute daily business reports to both internal and external stakeholders.
- Proactively monitor IT processes to ensure the reliable production and delivery of reports, ensuring operational excellence.
- Provide tier 2 support for reporting and data-related incidents, contributing to root cause analysis and post-incident reviews.
- Conduct regular data audits to ensure accuracy, completeness, and compliance with company policies.
- Support evidence gathering for audits and reviews related to IT reporting, including Client, SOC, PCI, and ISO.
- Develop and maintain technical and user documentation to facilitate efficient operations.
- Contribute to special projects as assigned, bringing your expertise to diverse challenges.

**Role Requirements**:

- Proficiency with Microsoft O365, including Power Automate, to streamline processes and enhance productivity.
- Some experience working with SQL to manipulate and extract data efficiently.
- Familiarity with SSRS and/or Crystal Reports is advantageous, but not required.
- Ability to think creatively and present data in a compelling and actionable manner for diverse stakeholders.
- A fast learner with an inquisitive mindset, eager to expand software development and data presentation skills.
- Strong project management skills, with the ability to prioritize and manage multiple tasks effectively.
- Excellent troubleshooting and problem-solving abilities to address challenges promptly.
- Exceptional communication and customer service skills to interact effectively with stakeholders at all levels.

**Compensation**
- This entry-level role salary will align with qualifications and experience ($40,000-$45,000/annum)

**How to Apply**

**Here’s the good stuff about us**

**You’ll make an impact.** We’re not afraid to give you an opportunity to be successful and make a difference immediately

**We’ve got big plans, but we’re a small team.** At SinglePoint, you’re not going to get lost in the crowd. Report directly to the Head of Finance and interact with C-level executives daily

**We have fun.** Anyone can offer casual work environment, flexible hours, and benefits. We can offer that and a place where everyone is as passionate as you

**We’re passionate about what we do.** SinglePoint employees understand our clients because they are why we exist. We have a personal commitment in providing the best possible results and service

**We get that there is no spoon.** We encourage and support each other in creating new ideas and opportunities by paying attention to the world out there, using our imagination, experimenting, and learning from success and failure

**We value irreverence.** We want you to be yourself, speak your mind, lead by example, and know that nothing here is above question

**There is value in what we do.** We’re the experts and we provide a critical service to clients across North America
- We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process. _#2_

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