Home Support Coordinator

6 months ago

Toronto, Canada Reconnect Community Health Services Full time

**Positions Available**:1

**Position Type**:Full-Time Permanent

**Location: Toronto, **ON

**Union **:Yes

**Hours of Work**:35 hours per week

**Salary Range**:Starting $42,133.00 - $47,502.00

**Benefits**: Full-time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits.

Reconnect is a thriving, not-for-profit health care provider in the west end of Toronto. We take our commitment to our clients and work seriously. We value innovation, compassion, and hard work, as well as the importance of building relationships and having fun while doing our jobs.

We are very excited to offer the opportunity for a Home Support Coordinator to join our dynamic organization. If you are seeking a role that combines challenge, growth, and a chance to make a real impact, look no further

**About Us**:
Reconnect Community Health Services is a not-for-profit health service organization in the west end of Toronto. Our services include supports for seniors, caregivers, and people living with mental health and addictions concerns. We pride ourselves on being at the forefront of client-centred care in our sector.

Reporting to a Program Manager, the Home Support Coordinator will assist in coordinating, monitoring, and scheduling workers for community clients, assisted living buildings and other Reconnect programs.

**What You'll Do**:
You will be entrusted with a wide range of responsibilities, including:

- Receives and handles issues including service scheduling, cancellations, billing, etc. and seeks the support of management when needed;
- Works closely with Case Workers and Management to assure that client care plans are incorporated in service delivery;
- Point person for scheduling client services in Services for Seniors programs.
- Maintains and files all required documentation, statistics and records for the department;
- Completes all other duties as assigned by the program manager.

**What We're Looking For**:

- Sound organizational skills with the ability to multi-task and meet conflicting deadlines are essential;
- Demonstrated problem-solving skills;
- Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders;
- Excellent interpersonal and communication skills, and ability to effectively act as an agent for Reconnect with internal and external stakeholders;
- Applied computer skills (Microsoft Office, Client Information Systems, Scheduling softwares);
- Fluency in a second language is a strong asset.
- Community College Diploma in related field;
- Two or more years related experience; preferably in a health care setting;
- Minimum 2 years electronic scheduling experience.

**Special Requirements**:

- Criminal background check;
- Must be willing to work flexible hours to fulfill the needs of the position, as required;
- Must be willing to work weekends and some statutory holidays.

Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

**Application Process**:

- **We thank all applicants for their interest, however, only those selected for an interview will be contacted.**_

**Reconnect Community Health Services**

1281 St. Clair Avenue West

Toronto, Ontario M6E 1B8

Reconnect Community Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Aboriginal communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- On call
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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