Guest Services Representative

2 months ago


Langley, Canada Cascades Casino Resort Full time

**Job Type**:Casual/ Part-Time/ Full-Time

**Job Rate**: $18.54/hr

**The Gateway to Your Future**

**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Meet, greet and assist guests, answer inquiries, and provide solutions for any concerns
- Provide information on current and upcoming events and promotions
- Explain and enroll customers in the rewards loyalty program
- Assist in implementing on-site events, promotions and entertainment initiatives

**What You Bring**
- A minimum one year of experience in a related field
- Proven high level of customer service
- Organizational, interpersonal, analytical and communication skills.
- Intermediate knowledge of computer programs and mathematical skills
- The ability to obtain registration with provincial gaming regulatory body
- Friendly and personable energy and a willingness to go the extra mile for guests.
- Excellent communicator who can comfortably talk to guests regarding events and promotions.
- Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment.
- Patient, positive demeanour with everyone you meet.

**Why Work With Us?**
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

**Get to Know Gateway**

Not the right fit this time? Follow us on our careers social media pages



  • Langley, Canada Homes Alive Pets Full time

    **Why Homes Alive Pets?** This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...


  • Langley, Canada Homes Alive Pets Full time

    Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...


  • Langley, Canada Cascades Casino Resort Full time

    **Job Type: Casual** **Rate of Pay: $17.91/hr** **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key...


  • Langley, Canada Cascades Casino Resort Full time

    **Job Type: Casual/ Part-Time/ Full-Time** **Hourly Wage: $17.91/hr** **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training...


  • Langley, Canada Cascades Casino Resort Full time

    **Job Type**:Casual/ Part-Time/ Full-Time **Wage Rate**:$17.91/hr **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key...

  • Soccer Sales

    5 months ago


    Langley, Canada TOCA Canada Full time

    Who is TOCA: TOCA is an indoor soccer training center developed by a team of soccer professionals, where innovative and transformative products are combined with unique training techniques, to allow players to focus on precise execution from their first touch. TOCA is where players of all levels go to Find Their Best. We relate to a modern generation...

  • Soccer Sales

    5 months ago


    Langley, Canada TOCA Canada Full time

    **Who is TOCA**: TOCA is an indoor soccer training centre developed by a team of soccer professionals, where innovative and transformative products are combined with unique training techniques. This holistic environment allows for players to develop their technical football talent at an optimal level. TOCA is where players of all levels go to "Find Their...

  • Soccer Sales

    6 months ago


    Langley, Canada TOCA Canada Full time

    **Who is TOCA**: TOCA is an indoor soccer training center developed by a team of soccer professionals, where innovative and transformative products are combined with unique training techniques, to allow players to focus on precise execution from their first touch. TOCA is where players of all levels go to Find Their Best. We relate to a modern generation...

  • Soccer Sales

    5 months ago


    Langley, Canada TOCA Canada Full time

    Who is TOCA: TOCA is an indoor soccer training centre developed by a team of soccer professionals, where innovative and transformative products are combined with unique training techniques. This holistic environment allows for players to develop their technical football talent at an optimal level. TOCA is where players of all levels go to "Find Their...


  • Langley, Canada Spa Utopia Health & Wellness Center Full time

    If you are ready to take the next step in your career, here's an opportunity for you! We are a fun team, providing a caring, inclusive, and friendly safe space! We believe in your time, your wealth, your life balance, your future! The scoop: - Enjoy employment perks! ~ vacation pay, stat pay, sick pay, extended health care, staff discounts, paid training,...


  • Langley, Canada Spa Utopia Health & Wellness Center Full time

    If you are ready to take the next step in your career, here's an opportunity for you! We are a fun team, providing a caring, inclusive, and friendly safe space! We believe in your time, your wealth, your life balance, your future! The scoop: - Enjoy employment perks! ~ vacation pay, stat pay, sick pay, extended health care, staff discounts, paid training,...


  • Langley, Canada Spa Utopia Health & Wellness Center Full time

    If you are ready to take the next step in your career, here's an opportunity for you! We are a fun team, providing a caring, inclusive, and friendly safe space! We believe in your time, your wealth, your life balance, your future! The scoop: - Enjoy employment perks! ~ vacation pay, stat pay, sick pay, extended health care, staff discounts, paid training,...


  • Langley, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...


  • Langley, Canada Gold's Gym - British Columbia Full time

    **CUSTOMER SERVICE REPRESENTATIVE** Gold’s Gym Langley is hiring a part-time Customer Service Representative, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you! **About Gold’s Gym** Gold’s Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took...


  • Langley, Canada Comfort Inn & Suites Full time

    Job Description:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Comfort Inn & Suites. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, ensuring a seamless and welcoming experience for our guests.Key Responsibilities:Register arriving guests and...


  • Langley, Canada Hi Five Chicken Full time

    We are seeking a dedicated Customer Service Representative to join our team at Hi Five Chicken. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience.About the RoleThis is a full-time position with an estimated salary of $25,000 - $35,000...


  • Langley, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Customer Service Representatives** that are passionate about health & fitness to join our amazing team. We have multiple Customer Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules. **Our Customer Service Representatives enjoy**: -...


  • Langley, Canada Comfort Inn & Suites Full time

    We are seeking a highly organized and detail-oriented Front Desk Representative to join our team at Comfort Inn & Suites. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and processing guest arrivals and departures.Key Responsibilities:Register arriving guests and...


  • Langley, Canada Comfort Inn & Suites Full time

    About the RoleAt Comfort Inn & Suites, we are seeking a highly skilled and detail-oriented Customer Service Representative to join our team. This is a full-time position working on a night shift schedule.Key ResponsibilitiesRegister arriving guests and assign rooms efficientlyProcess group arrivals and departures, ensuring seamless transitions for our...


  • Langley, Canada Cascades Casino Resort Full time

    **Job Type: Casual/ Part-Time/ Full-Time** **Job Rate: $17.50/hr** **The Gateway to Your Future** As a Guest Services Agent, you are the first person our guests see, and play an important role in creating a comfortable and memorable Gateway experience. You will receive, check in, and check out hotel guests and respond to inquiries. **A Great Fit, if...