Hotel Guest Services Agent
6 months ago
**Job Type: Casual/ Part-Time/ Full-Time**
**Job Rate: $17.50/hr**
**The Gateway to Your Future**
As a Guest Services Agent, you are the first person our guests see, and play an important role in creating a comfortable and memorable Gateway experience. You will receive, check in, and check out hotel guests and respond to inquiries.
**A Great Fit, if You**
- Have a smile and patience for everyone you meet, and are willing to go the extra mile to satisfy guests
- Are empathetic and have a strong sense of urgency to provide solutions
- Can juggle multiple tasks and stay calm under pressure
- Are detail oriented and work well with computers
- Benefit from working flexible hours, evenings, and weekends
**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
**Key Responsibilities**
- Makes and confirms reservations via telephone, online and in person
- Proactively responds to guest needs; answers inquiries pertaining to hotel services, the casino, and local activities
- Handles guests concerns with tact, and seeks assistance as needed
- Observes and reports any security issues to a supervisor or appropriate party
**What You Bring**
- Three years banquet experience in the hotel conference/hospitality industries
- Two years supervisory experience
- Post-secondary education in Hospitality or related field
- FOOD SAFE Level 1 or equivalent Certificate is an asset
- Ability to stand for long periods of time
- Ability to lift up to 50 pounds
**Why Work With Us?**
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.
**Get to Know Gateway**
Not the right fit this time? Follow us on our careers social media pages
-
Hotel Night Auditor/ Guest Services Agent
1 month ago
Langley, Canada Cascades Casino Resort Full time**Job Type**:Casual/ Part-Time/ Full-Time **Job Rate**: $20.70/hr **The Gateway to Your Future** Do you feel most energetic in the evening? As the first person our guests see at the hotel front desk, you will ensure smooth operations and excellent customer service during night shifts and conduct a nightly audit. **A Great Fit, if You** - Are proactive and...
-
General Manager in Training- Hotels
3 months ago
Langley, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
General Manager in Training- Hotels
5 months ago
Langley, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Hotel Operations Manager
4 weeks ago
Langley, Canada Comfort Inn & Suites Full timeHotel Manager Job DescriptionWe are seeking a skilled Hotel Manager to join our team at Comfort Inn & Suites. As a key member of our management team, you will be responsible for the overall operation of the hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.Key Responsibilities:Develop and Implement...
-
Hotel Supervisor
4 weeks ago
Langley, Canada Good Knight Inn Full timeJob SummaryWe are seeking a skilled Hotel Supervisor to join our team at the Good Knight Inn. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.Key ResponsibilitiesSupervise and coordinate the work of front desk staff, ensuring excellent customer service and timely...
-
Night Auditor
7 months ago
Langley, Canada Sandman Hotel Group Full timeJoin our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. The Hotel Night...
-
Hotel Operations Manager
1 week ago
Langley, Canada Comfort Inn & Suites Full timeJob OverviewWe are seeking a seasoned Hotel Operations Manager to lead the daily operations of our Comfort Inn & Suites. As a key member of our management team, you will be responsible for developing and implementing policies and procedures that drive guest satisfaction and revenue growth.Salary: $60,000 - $80,000 per yearKey ResponsibilitiesPolicies and...
-
Duty Manager
6 months ago
Langley, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Duty Manager
6 months ago
Langley, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Night Auditor
5 months ago
Langley, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Hotel Operations Director
5 days ago
Langley, Canada Comfort Inn & Suites Full timeAbout Comfort Inn & SuitesComfort Inn & Suites is a leading hospitality provider, dedicated to delivering exceptional customer experiences. Our team is passionate about creating memorable stays for our guests.Salary InformationThe estimated annual salary for this position is around $60,000 - $80,000, depending on experience and qualifications. This figure...
-
Hotel Operations Supervisor
2 weeks ago
Langley, Canada Good Knight Inn Full timeHotel Operations Supervisor RoleAt Good Knight Inn, we are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team. The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs efficiently.Maintain high standards of...
-
Hotel Operations Manager
4 weeks ago
Langley, Canada Good Knight Inn Full timeHotel Clerk Supervisor Job DescriptionWe are seeking a skilled and experienced Hotel Clerk Supervisor to join our team at Good Knight Inn. As a key member of our operations team, you will be responsible for overseeing the daily activities of our front desk and guest services staff.Key Responsibilities:Supervise and coordinate the work of front desk and guest...
-
Hotel Operations Manager
3 weeks ago
Langley, Canada Comfort Inn & Suites Full timeHotel Managing SupervisorAt Comfort Inn & Suites, we are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team. The ideal candidate will be responsible for assisting clients/guests with special needs, coordinating, assigning, and reviewing work, as well as hiring and training staff in job duties, safety procedures, and company...
-
General Manager in Training
3 months ago
Langley, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Housekeeping Room Attendant- Ft
5 months ago
Langley, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Hotel Operations Manager
4 weeks ago
Langley, Canada Comfort Inn & Suites Full timeHotel Operations ManagerAt Comfort Inn & Suites, we are seeking a skilled Hotel Operations Manager to join our team. The successful candidate will be responsible for assisting clients/guests with special needs, coordinating and reviewing work, hiring and training staff, and maintaining the operation of computer systems and equipment.Key...
-
Hotel Operations Manager
4 weeks ago
Langley, Canada Good Knight Inn Full timeHotel Operations ManagerAt Good Knight Inn, we are seeking a skilled Hotel Operations Manager to oversee the daily operations of our front desk services. As a key member of our team, you will be responsible for ensuring seamless guest experiences, managing staff, and maintaining the highest standards of customer service.Key Responsibilities:Supervise and...
-
Hotel Operations Manager
4 weeks ago
Langley, Canada Good Knight Inn Full timeJob Summary: We are seeking a highly skilled Hotel Clerk Supervisor to join our team at Good Knight Inn. The successful candidate will be responsible for overseeing the front desk operations, ensuring excellent customer service, and leading a team of hotel clerks.Key Responsibilities:Supervise and coordinate the work of hotel clerks, ensuring efficient and...
-
Hotel Operations Manager Position
1 week ago
Langley, Canada Comfort Inn & Suites Full timeAbout Comfort Inn & SuitesWe are a leading hospitality brand that offers exceptional comfort and service to our guests.Job Description: Hotel ManagerOverviewThe ideal candidate will be responsible for managing the day-to-day operations of our hotel, ensuring a smooth and efficient experience for our guests.Key ResponsibilitiesLeadership and Team Management:...