Team Leader- Red Maple

7 months ago

Ottawa, Canada John Howard Society of Ottawa Full time

**Job Posting**

**Team Leader (Full-Time)**

**Title**:Team Leader

**Location(s)**:Ottawa, ON

**Employment Status**: Full-Time

**Salary**:$57,846 - $65,241 per Annum based on work experience

**Hours**:35 hours/week; additional overtime and on-call as required.

**Employer**:John Howard Society of Ottawa

**Anticipated Start Date**:As Soon as Possible

**About the environment**:Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

**About who we support**:Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic, and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative, and evidence-informed approaches.

**About the role**:
As a Team Leader your role is fundamental in providing effective supervision, leadership, and mentoring to our team of caseworkers and reintegration workers. Your leadership will guide our team in delivering quality services that not only meet program goals but also adhere to rigorous quality assurance measures.

Your responsibilities extend beyond mere oversight; you will actively mentor and coach team members, fostering a culture of continuous learning and professional growth. Through your guidance, staff will develop the skills and confidence needed to excel in their roles, ultimately benefiting the individuals we serve.

Your leadership will be instrumental in promoting collaboration and cohesion among team members, ensuring everyone is working towards a common purpose. By setting clear expectations and providing regular feedback, you will empower staff to perform at their best while maintaining a supportive and positive work environment.

In addition to supervision and mentoring, you will guide the completion of comprehensive assessments and lead the development of individualized service plans that are holistic, person-centered, focused on addressing criminogenic needs to reduce recidivism and developing skills that promote growth and independence. Through your leadership, you will inspire creativity and innovation in finding solutions to complex issues, empowering residents to overcome obstacles and achieve their goals.

By leading by example and providing mentorship to your team, you will ensure that our program remains at the forefront of excellence in rehabilitative housing, making a tangible difference in the lives of those we serve.

**Required Education and Background**:

- Post-Secondary Degree or Diploma in a relevant social service field (ex. Developmental Service Worker, Psychology, Social Service Worker, Community Justice Worker, etc.; _Equivalent experience and skills will also be considered._
- Experience in a supervision role and ability to provide constructive feedback and coaching, ensuring adherence to policy, procedures, and program timelines.
- Preferred: Familiarity with specialized approaches for supporting clients with complex needs, developmental disabilities, mental health, addictions, homelessness and trauma.
- Preferred: Familiarity and experience working with the Adult Criminal Justice System.
- Ability to prioritize, delegate, and adapt to changing workloads and priorities.
- Strong leadership skills with the ability to motivate, inspire, and mentor team members.
- Excellent communication and interpersonal skills, with a focus on fostering collaboration and teamwork.
- Proficiency in conflict resolution, problem-solving, and decision-making.
- Strong understanding and knowledge of the Justice and Social Services systems, services and supports.
- Strong understanding and knowledge the unique challenges and supports required for individuals with developmental disabilities and mental health challenges.
- Strong Understanding of human behavior, and knowledge of behavioral change models, and risk management principles.
- Proven ability to develop strong working relationships with community stakeholders, partners, or members.
- Knowledge of relevant legislation, regulations, policies, and best practices working in rehabilitative housing and developmental services.

**You’ll be prepared to..**
- Assist with the supervision and coordination of shifts, ensuring adequate staffing levels, smooth operations and adherence to program polic

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