Community Coordinator

7 months ago

Kitchener, Canada Mattamy Homes Full time

**Location**:
Kitchener, Ontario

**Company***:
Mattamy Homes Canada

**Department**:
Warranty, GTA Lowrise Division

**Employment Type**:
Full-Time

**Reports to**:
Warranty Service Manager

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting - and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

**What we offer**

The Community Coordinator - Warranty provides exceptional customer service to Mattamy homeowners, trade partners and internal staff while performing office administration duties to ensure that homeowner needs are met in a timely manner.

**What you’ll do**
- Answer all telephone calls and respond to homeowner telephone inquiries includes taking detailed messages and distributing to appropriate personnel.
- Coordinate and schedule homeowner warranty visits (30 day, Year end, etc.). Follow up to ensure homeowner satisfaction with completed work.
- Update homeowners on outstanding work and explain maintenance and warranty coverage.
- Respond to homeowner inquiries in a timely manner, assist with emergencies, and handle homeowner walk-ins.
- Prepare, print and monitor reports for review by the Warranty Management
- Maintain all warranty service requests in JDE systems (coordinate all documentation of lists including sign-offs and updating in computer system).
- Coordinate service orders with trades and ensure sign offs are received from trade partners and homeowners. Follow up on work orders to trades.
- Prepare and maintain logs for purchase orders & back charge notices.
- Assist Warranty Management with written correspondence to homeowners.
- Maintain office supplies and organize and maintain office files.
- Collect timesheets, prepare payroll in the HRIS system and submit to head office.

**What **y**ou **b**ring**
- A minimum of 2 years office administration experience in a high volume or fast paced environment.
- Experience in conflict resolution in a customer service environment.
- Strong computer skills in Microsoft Office, particularly Word, Excel and Outlook.
- Excellent organizational and multitasking skills with the ability to recognize/meet deadlines in a fast-paced work environment.
- Exceptional interpersonal / customer service skills in dealing effectively with the public / homeowners.
- Ability to set priorities, meet deadlines and manage variable workloads.
- Excellent communication skills - both verbal and written.
- Ability to maintain a positive and proactive attitude while handling stress of multiple demands and working under tight timelines.
- Self-motivated with ability to work well in a very close-knit team-oriented environment.

**Bonus points**
- Degree and/or Diploma in Administration or a suitable combination of work experience and education.
- Experience with new home warranty and service or other relevant experience in the residential building industry.
- Knowledge of JD Edwards.

**Who we **are**

Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

**Be yourself. We want it that way.**

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.
- Mattamy _
- Homes Canada_
- is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us _
- on_
- Qualified applicants will be contacted directly by the Talent Acquisition team._

  • Communications Coordinator

    2 days ago

    Kitchener, Canada Conestoga Students Incorporated Full time

    **Position**:Communications Coordinator **Location**:Conestoga College - Various Campuses **Reporting to**:Marketing & Communications Manager **Time Requirement**:35 hours per week (some evenings and weekends may be required) **Pay Band (to start)**: $44,250 to $52,125 **Company Overview** Conestoga Students Incorporated (“CSI”) was founded in 1973...

  • Communications Coordinator

    4 months ago

    Kitchener, Canada The Sexual Assault Support Centre of Waterloo Region Full time

    **Communications Coordinator** The Sexual Assault Support Centre of Waterloo Region supports survivors of sexual and gender-based violence. We listen, facilitate healing, and celebrate resiliency. Using an anti-racist, intersectional feminist approach, we work to transform systems which promote gender-based violence. We are currently recruiting a...

  • Addiction Support Coordinator

    5 days ago

    Kitchener, Canada Stonehenge Therapeutic Community Full time

    Stonehenge Therapeutic Community provides a range of residential and community-based treatment services to individuals struggling with addiction and concurrent mental health issues. Our agency is committed to taking the journey together and supporting those with whom we work to grow, thrive, and contribute to society. **About the Role**: The Addiction...

  • Marketing & Communications Coordinator

    7 months ago

    Kitchener, Canada WF Group Inc. Full time

    Role at a Glance Join our team and support our Business Development team with a wide range of marketing and communication activities. This role is essential in driving our communications and marketing efforts and ensuring our team has the tools they need to succeed. This role is primarily responsible for CRM Coordination, becoming the internal expert,...

  • Communications and Event Coordinator

    6 months ago

    Kitchener, Canada Women's Crisis Services of Waterloo Region Full time

    **Hey you!** Yes, you! Do you desire a community that is free from violence and abuse in any of its forms? Do you have a passion for empowering people to move beyond violence? Do you also have a heart for meeting individuals where they are? Providing emotional support and practical service? Then we just might have the opportunity for you! Keep...

  • Customer Communications Coordinator

    6 days ago

    Kitchener, Canada WASTE CONNECTIONS OF CANADA Full time

    Waste Connections of Canada the leader in non-hazardous solid waste management in North America is looking for a Customer Communications Coordinator to support our team in Kitchener ON. We are looking for an innovative, creative and proactive leader. The incumbent is responsible for efficient route planning and assigning orders to drivers. The Customer...

  • Coordinator, Community Emergency Management

    4 months ago

    Kitchener, Canada City of Kitchener Full time

    **Coordinator, Community Emergency Management** **Competition Number** 2024-400 **Job Code** 1467 **Posting Date** September 10, 2024 **Closing Date** September 30, 2024 (at 6:00pm) **Job Status** Permanent Full-Time The **City of Kitchener** is a vibrant and dynamic city of approximately 292,000, in the heart of southwestern Ontario. As the...

  • Community Coordinator

    7 months ago

    Kitchener, Canada Mattamy Homes Full time

    **Location**: Milton, Kitchener, Ontario**Company**: Mattamy Homes Canada**Department**: Construction, Site - GTA Low Rise Division**Employment Type**: Full-Time**Reports to**: Senior BuilderWhen it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centered on a foundation of...

  • Human Resource Coordinator/payroll Assistant

    7 months ago

    Kitchener, Canada Community Healthcaring Kitchener-Waterloo Full time

    **About Community Healthcaring Kitchener-Waterloo (The Health Centre)** The Health Centre provides a broad range of services aimed at improving the health of individuals and the wider community. Our services include medical and dental care, health promotion, illness prevention and outreach programming. Our expertise and resources are focused on working with...

  • Coordinator, Communications

    6 months ago

    Kitchener, Canada Region of Waterloo Full time

    **Our Story**: Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving, and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy,...

  • Community Service Order Coordinator

    1 month ago

    Kitchener, Canada John Howard Society of Waterloo-Wellington Full time

    November 27, 2024 Community Service Order (CSO) Coordinator **(Permanent Full Time - 28 Hours/Week)** Internal/External Job Posting John Howard Society of Waterloo-Wellington (JHSWW) is looking for a new team member to join our team as a Program Support. We offer an excellent work environment and competitive company benefits. As a community-based...

  • Community Development Summer Coordinator

    7 days ago

    Kitchener, Ontario, Canada City of Kitchener Full time $40,000 - $42,000

    **Job Overview**The City of Kitchener is a vibrant and dynamic city in southwestern Ontario, offering a unique opportunity for a Community Development Summer Coordinator to join our team. As a key member of our summer staff, you will play a vital role in supporting community programs and events.**Estimated Salary:** $55,000 - $65,000 per year**Key...

  • Housing Coordinator

    4 weeks ago

    Kitchener-Waterloo, Canada Richmond Community Management Services Full time

    The Housing Coordinator is responsible for the overall day to day operations of the client including all administrative and financial information processing activities at their assigned sites; in addition to the oversight and coordination of the Company’s administration systems and record keeping. The Housing Coordinator will be responsible for the areas...

  • Communications and Employee Experience Coordinator

    7 months ago

    Kitchener, Canada MTE Consultants Inc. Full time

    MTE Consultants Inc. has provided engineering consulting services to communities throughout Ontario since 1985. For over 30 years, we have maintained a commitment to quality and lasting relations. Our strength is in the people we work with and the solutions we design. With 5 different offices across Ontario, our team is comprised of driven professionals at...

  • Communications Assistant

    6 months ago

    Kitchener, Canada Nordic Dentistry Full time

    Communications Coordinator Role description: - Greet and welcome patients in a friendly and professional manner - Provide excellent customer service and address patient’s inquiries and concerns - Coordinate with other departments to fulfill patient requests and ensure a seamless experience - Maintain a clean and organized front desk area - Provide...

  • Community Mental Health Coordinator

    1 month ago

    Kitchener, Canada Lutherwood Full time

    STARLING COMMUNITY SERVICES IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING. To better serve the diversity of our community, the agency is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our...

  • Community Engagement Coordinator

    6 days ago

    Kitchener, Canada The Humane Society of Kitchener Waterloo and Stratford Perth Full time

    The Humane Society of Kitchener Waterloo Humane Society & Stratford-Perth (The Humane Society) is a recognized leader in Animal Welfare. Our mission is to be leaders in animal welfare in our communities focusing on the responsible treatment of animals through education, compliance, advocacy and care. Principle Accountabilities: - Oversee and contribute to...

  • Community Development Coordinator

    7 days ago

    Kitchener, Ontario, Canada City of Kitchener Full time $42,000 - $44,000

    About the Opportunity">As a vibrant and dynamic city in southwestern Ontario, the City of Kitchener offers an exciting opportunity for a Community Development Coordinator to join our team for approximately 3 months. This temporary full-time position will provide valuable experience and skills in community development, while contributing to the growth and...

  • Brand and Communications Coordinator

    2 months ago

    Kitchener, Canada ApplyBoard Full time

    p>ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international...

  • Community Facilitator

    7 months ago

    Kitchener, Canada Unlimited Potential Inc. Full time

    **Unlimited Potential Inc.** runs UPI Staffing, a family operated Recruitment & Staffing organization that provides qualified professionals in the healthcare industry. Unlimited Potential has a great company culture with a longstanding management team who care about our people. We're recruiting a Community Facilitator for our client located in Kitchener,...