Housekeeping Supervisor

5 months ago


Montréal, Canada Hôtel Travelodge Montréal Centre Full time

**Place of work**: 50 Boul René-Lévesque Ouest, Montreal, Quebec H2Z 1A2

**Status**:Full-time

**Salary**: Starting at 22$ per hour

The Travelodge Montreal is an affordable hotel in the city center of the great metropolis. Are you looking for a pleasant, supportive and professional work environment where the art of hospitality, politeness, and a smile are in the employees' DNA? Don't miss your chance and join the Travelodge Montreal team.

Reporting to the Director of Housekeeping, the Housekeeping Supervisor oversees the daily operations of the department (arrival/departure/group/VIP) and ensures that company standards are met. This person will work closely with the front desk and engineering department. As the industry is ever-changing, the responsibilities of this position will change and evolve accordingly.

**Responsibilities**:

- Supervise a team of employees
- Plan and assign tasks to staff members
- Adjust schedules based on occupancy levels
- Manage stocks of cleaning products and guest supplies
- Ensure compliance with rules and procedures
- Participate in employee performance management
- Ensure the health and safety of personnel
- Coordinate services with external companies/suppliers
- Coach and mentor employees
- Inspect rooms
- Participate in the disciplinary process
- Ensure quality customer service and manage customer complaints

**Required Qualifications**:

- A college diploma in hotel management is an asset
- 2 years of experience in a similar position in the hotel industry
- Experience in a unionized environment is an asset

**Languages**: Bilingualism (French and English), both oral and written, is required for this position as we serve an international clientele.

**_ Who are we:_**

**_ Why join the Tidan team:_**
- Apart from competitive salaries, we offer benefits such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, and vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more. Social life is at the heart of the company, especially after the pandemic. Each hotel has a social calendar. Whether you're on the frontline operations team or in a leadership role, the Tidan Human Resources team is always there to listen and support you on your journey through the company._
- We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector. There is a place for you._



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