Junior Service Administrator

1 week ago


North York, Canada INNOVA Medical Ophthalmics Inc Full time

Join an Industry Leader INNOVA Medical Ophthalmics is Canada’s largest distributor of eye care instrumentation and associated products. We have been supplying the Canadian ophthalmic community for more than 30 years with the most comprehensive line of diagnostic instruments, supplies, and support delivered by an exceptional team.

Join Our Team Our team of dedicated employees have been instrumental to our growth. We have an excellent opportunity for someone who is a stickler for detail, organization is in your DNA (_you know who you are_), you can think fast on your feet and multi tasking is what you do best. _You’re an individual who is as comfortable in both an office and warehouse environment.... if this describes you then let’s talk_

We have a new opportunity for a qualified **Junior Service Administrator **in our Corporate Office located Victoria Park and Steeles**.**

**What’s in it for you?**
- Opportunity for learning
- Competitive base salary
- Group Benefits
- Group RRSP that is 100% employer matched
- On-line wellness tools
- Fantastic team of experienced individuals

The **Junior Service Administrator **plays an important role in back-office operations for the service department to allow for smooth movement and tracking of service parts inventory.

**Key Responsibilities**
- Process requests for parts (RFP), internally and externally
- Review signed quotes from customers and upload in SAP
- Review and process service loaner document
- Support our Quebec team with part transfers, direct shipping to customer, etc.
- Support our technicians with parts returns,
- Receiving and shipping parts in our warehouse
- Unpacking, reviewing and receiving equipment for repair
- Inspect equipment coming back from tradeshows, consignments, and returns to determine which stock they should be returned to
- Payment collections
- Assist with general tasks
- Running reports
- Special projects and other duties as assigned by supervisor.

**Skills Required**:

- Post secondary education (diploma or degree) or equivalent preferred.
- 1 to 2 years experience in related role and/or exposure to the ophthalmic industry
- Experience working with an ERP system, SAP preferred.
- Comfortable lifting up to 50 lbs/23 kg
- Proficiency with Microsoft Office programs (Word, Excel, etc.)
- Ability to multitask while keeping organized.
- Excellent oral & written communication skills
- Consistent attention to detail and accuracy
- Capacity to complete all tasks in a timely manner.
- Desire to learn.
- Ability to identify issues/gaps with processes and provide a workable solution.
- Experience with inventory control would be an asset.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North York, ON M2H 2S4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you comfortable lifting up to 23 kg?
- On a scale of 1 to 5; 5 being the highest; how would you rate your organizational skills?

**Experience**:

- administrative: 1 year (preferred)
- SAP: 1 year (preferred)
- ophthalmic: 1 year (preferred)
- inventory control: 1 year (preferred)

Work Location: In person

Application deadline: 2024-06-17
Expected start date: 2024-06-24



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