Customer Care Representative
2 weeks ago
**Customer Care Representative**As the first point of contact for the majority of our customers, this role is responsible for delivering best in class customer service for both internal and external customers and driving continual improvement to enhance the customer experience with Swish.
**Duties and Responsibilities Include**:
- Expediting outside and inside sales
- Work closely with service department to coordinate service shop orders
- Ensure adherence to contract pricing and quotations
- Liaison between sales representative and customers
- Providing support in our Clean It retail store when needed
**Minimum Qualifications**:
- High school diploma at a minimum
- Demonstrated experience in a customer service role
- Strong computer skills; experience with CRM and ERP’s considered an asset
- Attention to detail ;accurate data entry
- Strong interpersonal skills
We are an equal opportunity employer with the ability to earn above average compensation and benefit package, as well as opportunities for growth and personal development.Swish Maintenance Limited is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should any applicant require accommodation through the recruitment and selection process, please inform Human Resources.
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