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Eye Care Consultant
4 weeks ago
Specsavers is looking for Eyecare Consultants to join our team No experience in optical is required. We look for kind, passionate, energetic and customer service focused people to help our customers choose their eyewear; making it an exceptional and memorable experience for them. We want people who will treat their patients as if they would their own family members
Eyecare Consultants are an integral part of our store team and crucial to our customer service journey.
Our consultants are the face of Specsavers, providing expert advice to our customers on our range of fashionable frames and guiding those who are trying contact lenses for the first time.
An Eyecare Consultants job is so much more than just your average retail job and although we are in a mall, this definitely isn’t your typical retail job It’s a dynamic mix between retail and healthcare and individuals with a real passion for making a difference in peoples lives really thrive in this role. At many high-street retailers, ambitious shop-floor staff might expect to work their way up to store management. At Specsavers, you can also aim to own your own Specsavers store one day or dive into the optical world and start your career with us as an Optician or eventually even an Eye Doctor. Many of our store partners began their Specsavers journey as Eyecare Consultants and now lead enthusiastic teams in their own store.
No two days are ever the same at Specsavers. As a Consultant, you’ll serve a number of customers with differing needs throughout the day. You’ll need to be able to work with others in a busy team environment, as well as be able to quickly provide solutions and helpful guidance on our products and services. But don’t worry - to support you in meeting a wide range of customer needs, you’ll have continuous support from your directors and colleagues on the shop floor.
We pride ourselves in amazing customer service but also in creating an amazing work space and culture for our team members. There’s a reason we’ve won multiple awards for being the best place to work globally and for our commitment to training - as a business, we’re dedicated to nurturing talented people and letting them thrive. You and your colleagues will always be encouraged to boost your knowledge and learn new skills throughout your time at Specsavers. We offer a number of training courses specializing in a variety of areas, from optics and customer service to leadership and more.
EDUCATION
High school diploma or equivalent experience
EXPERIENCE
Retail, customer service experience, optical experience - an asset but not required
WORKING CONDITIONS and requirements
On feet working in a fast past environment
Multitasking
Bending and moving to clean and organize in down time
Must keep busy (we are very busy with lots to do always)
Uniform provided
Be very reliable
COMPENSATION
- Full time position 35-40 hours whatever you prefer, with full benefits immediately including a health spending account.
- Paid your competitive wage (over minimum wage), plus an amazing performance based incentive plan that could give you an extra $2 an hour every hour on top of your wage ( we almost always achieve this)
- Free subscription to the Headspace App
- Free subscription to real Doctors who can write prescriptions and referrals on the app Maple.
- Free app that provides discounts to places
- Free subscription to the app LifeWorks to help with mental health and wellness.
- 2 free pairs a year (sunglasses or clear)
- Free eye exam every year
- Paid birthday and paid Volunteer day every year
- 6 sick days and 3 weeks of vacation days (can start using them in your first month)
- A great discount on glasses for you and family and friends
- Lots of contests and incentives every month to win gift cards, glasses, prizes and fun stuff
**Job Types**: Full-time, Permanent
**Salary**: From $18.00 per hour
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- NANAIMO, BC: reliably commute or plan to relocate before starting work (required)
**Language**:
- English (required)
Work Location: One location
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