Cannabis Consultant

Want to be part of a fun, fast-paced, dynamic company with a great culture and incredible benefits & perks?

**Cannabis Consultant (Key holder)**

**Flight Cannabis** - _**Nanaimo**_

**Job Overview**:As a Cannabis Consultant you will create memorable and positive experience for our guests guiding them to find their favorite products. You’ll get to work in a fun store environment where you’ll have the opportunity to learn new things and build positive relationships every day. Our Cannabis Consultants are committed to providing excellent customer service, upholding a high standard of cleanliness, and bringing a positive attitude to work.

**Position Details**:Permanent Full-time opportunity. Evening and weekend availability required.

**Pay Info**:$19.50/hour plus tips

**Key Responsibilities**:

- Making customers happy and promoting a helpful and friendly environment to ensure they arrive and leave with a great impression while delivering on our service standards.
- Bringing your positive, collaborative and hardworking attitude to work each day.
- Learning and talking about the Flight menu of products to better connect with our guests by making excellent recommendations.
- Managing inventory with an eye for organization, display, and stocking of products.
- Ensuring full compliance with British Columbia’s legal regulations concerning the sale of cannabis. This includes verifying the age of guests by checking IDs.
- Being part of a team of high achievers who care about the customers and the company they are representing.
- Responsible for opening/closing procedures including cash management and reconciliation
- Such other and unrelated duties as may be assigned from time to time by the Employer.

**Education, Skills and Qualifications**:

- Experience as a Key Holder or similar role
- Cash handling and POS experience in retail, hospitality, or food services.
- 1+ years of experience in customer service with a demonstrated ability to exceed guest expectations and respond to guests and colleagues with kindness and respect.
- Demonstrated initiative to be pro-active in product knowledge to serve guests in a confident manner.
- A warm, confident, and customer focused personality with a high-level of attention to detail.
- Selling It Right certification, and minimum 19 years of age.
- Strong verbal and written communication skills.
- A passion for the Cannabis industry, knowledge of cannabis is considered an asset.
- High level of ethics, values, integrity and trust.

**Job Type**: Casual

Pay: From $19.50 per hour

Expected hours: No more than 32 per week

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Application question(s):

- Please list your availability

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Selling it Right (preferred)

Work Location: In person