Eyecare Consultant

2 weeks ago

Nanaimo, Canada Specsavers Full time

Specsavers is looking for Eyecare Consultants to join our team

No experience in optical is required. We look for kind, energetic and customer service focused people to help our customers choose their eyewear; making it an exceptional and memorable experience for them. We want people who will treat their patients as if they would their own family members

Eyecare Consultants are an integral part of our store team and crucial to our customer service journey. Our consultants are the face of Specsavers, providing expert advice to our customers on our range of fashionable frames and guiding those who are trying contact lenses for the first time.

An Eyecare Consultants job is so much more than just your average retail job and although we are in a mall, this definitely isn’t your typical retail job It’s a dynamic mix between retail and healthcare and individuals with a real passion for making a difference in peoples lives really thrive in this role.

At Specsavers, you can also aim to own your own Specsavers store one day or dive into the optical world and start your career with us as an Optician or eventually even an Eye Doctor. Many of our store partners began their Specsavers journey as Eyecare Consultants and now lead enthusiastic teams in their own store.

No two days are ever the same at Specsavers. As a Consultant, you’ll serve a number of customers with differing needs throughout the day. You’ll need to be able to work well with others in a busy team environment, as well as be able to quickly provide solutions and helpful guidance on our products and services. But don’t worry - to support you in meeting a wide range of customer needs, you’ll have continuous support from your directors and colleagues off or on the shop floor.

We pride ourselves in amazing customer service but also in creating an amazing work space and culture for our team members. There’s a reason we’ve won multiple awards for being the best place to work globally and for our commitment to training - as a business, we’re dedicated to nurturing talented people and letting them thrive. You and your colleagues will always be encouraged to boost your knowledge and learn new skills throughout your time at Specsavers. We offer a number of training courses specializing in a variety of areas, from optics and customer service to leadership and more.

EDUCATION

High school diploma or equivalent experience

EXPERIENCE

Retail, customer service experience, optical experience - an asset but not required

WORKING CONDITIONS

On feet working in a fast past environment

Multitasking

Bending and moving to clean and organize in down time

Uniform provided

COMPENSATION
- 40 hours per week (or 35 if that's prefered), with full benefits immediately.
- Paid your competitive wage, plus an amazing performance based incentive plan that could give you an extra $2 an hour every hour.
- Free subscription to the Headspace App for relaxation and meditation
- Free subscription to the app Maple that has real Doctors who can write prescriptions and give real time advice anytime.
- Free subscription to the app LifeWorks to help with mental health and wellness.
- 2 free pairs a year (sunglasses or clear)
- Free eye exam every year
- Paid birthday and paid Volunteer day every year
- 6 sick days and 3 weeks vacation day
- A great discount on glasses for you and family and friends
- Contests and incentives to win gift cards, glasses and fun stuff

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care

Day range:

- Every Weekend
- Monday to Friday
- Weekends as needed

Shift:

- 8 hour shift

Work setting:

- Specialty store

Work Location: In person

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