Clerk Receptionist

7 months ago

Victoria, Canada PHSA Full time

**Clerk Receptionist**

BC Cancer

Victoria, BC

The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages, performing data entry of patient demographic information and receiving and re-directing patient information and other relevant information to a variety of areas.

**What you’ll do**:

- Perform a variety of reception duties including receiving patients and visitors, answering inquiries and giving directions, assisting patients and other visitors including directing patients to other areas within the centre.
- Operate a variety of office equipment such as desktop computer, photocopier, fax machine, multi-line telephone, and thermal printers
- Enter patient information into electronic health record information such as name, address, date of birth and contact information and notifies requestor by phone or fax.
- Maintain and process incoming requests from patients or other departments according to department procedure by collecting information pertinent to the patient appointment, attaching outside reports to the clinical record, ensuring reports/ are available electronically for providers and clinicians
- Schedule patient appointments for diagnostic procedures or treatments

**What you bring**
- Grade 12, plus one (1) year of recent related experience or an equivalent combination of education, training and experience.
- Ability to keyboard at 45 wpm

You have
- Communicates effectively both verbally and in writing; interacts in a positive manner with others, including staff/physicians across the agency
- Physically carry out the duties of the position and operate related equipment
- Strong keyboard skills
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-Time

**Wage**:$24.80 per hour

**Location**:2410 Lee Ave, Victoria, BC V8R 6V5

**Applications will be accepted until position is filled.**

**Work Hours**:Monday - Friday; 0800-1600, 0830-1630, 0900-1700, 0930-1730

**Requisition Number**:167583E

**_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._**

**What we do**

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA).

(PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BC Cancer are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environmen

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