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Practice and Service Advisor

4 months ago

Victoria, Canada Community Living BC Full time

**_We are proud to be selected as one of _**_B.C.'s Top Employers_**_ once again_**

**If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you**

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of _Communities of belonging, lives with connection_.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

**The Role**

As a Practice and Service Advisor at CLBC, you will provide practice advice on a wide range of complex situations and will identify and make recommendations to management on opportunities for capacity building, and the development, implementation and delivery of services within the region. You will also coordinate and act as an implementation lead for new/changed policies or practices.

As a trusted advisor and operational support, you will:

- Provide guidance and support for consistent and compliant practice to integrated team members to ensure responsive service
- Collect, review and analyze data to determine trends and gaps and makes recommendations to management
- Identify opportunities for improvement by engaging staff and liaising with peer Practice and Service Advisors
- Make recommendations to the Process Steward or Project Management Office to support continuous improvement within regional operations
- Lead the regional implementation of new policies, programs, procedures and legislation within the region in partnership with strategic initiatives
- Consult and advise Facilitators in navigating the complexity and depth of planning with individuals and families
- Advise and support front-line staff and managers on complex contractual items, including the procurement cycle, direct awards, competitive processes, individual/family choice and evaluation of pre-qualified lists

**Qualifications**
- Experience preferred in working with complex cases, resource allocation, service delivery and resource development

**Hybrid work** Combines 2 days in office and 3 days from home within BC after passing a 6 month probationary period.

**Travel** Approximately 6-8 trips a year, including 1-2 overnight trips travel throughout the region, as well as to Head Office in Vancouver as needed. Possession of a Class 5 drivers licence and a clean driver's abstract is required.

**Benefits **You will receive a comprehensive benefits package. Learn more about what we offer

**Additional I**nfo**
Team: Local 4
Status/Term: Permanent/Full Time
Classification/Salary: Social Program Officer 30 / $88,152 to $100,665 annually

**_ The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination._**

**Closing date: December 5, 2023