Non-conformity Cell Quality Technician

3 months ago

Brampton, Canada ALSTOM Full time

Req ID:412830

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

**PURPOSE OF THE JOB**
- Drive/lead the process of non-conformities on purchased parts (coparts, suppliers, free parts, customers, sub-contractors) from the defect characterization on production area, re-feeding to the line, containment and closure of curative actions.

**ORGANIZATION**

**Organization structure (job belongs to...)**

Supply Chain - Logistics

**Reports directly to**:
Non-conformity Cell Manager

**Other reporting to**:
Not Applicable

**Direct reports**:
Not Applicable

**Network & Links
**Internal**
- Production
- Logistics Teams
- NCR Cell
- Procurement
- Quality
- Material Management
- Engineering & Industrialization
- Project team

**External**
- External Suppliers, Sub-contractors

**MAIN RESPONSABILITIES**

Tasks
- Characterize the defect on purchased parts (5W2H) and write the relevent reports (NCR : Non conformity reports) with the objective to limit production disturbances.
- Secure the production line ensuring that no other defective part is available with a clear mapping (physical identification and parts in restricted area)
- Organize the re-feeding to the line with new conform parts within the takt-time of the line (if part is available in stocks)
- Organize the first level of containment with management of control and sorting activities (internal, and coordination for supplier)
- Block (or ask to block) stock for non-conform parts
- Ask for new control key in ERP for incoming inspection for upcoming deliveries and provide inspection criteria
- Create Non-conformity reports in ERP and SQP (Supplier Quality Portal)
- Notify NCR to supplier via Supplier Quality Portal tool (NCR module) for NCR with supplier or expertise liability
- Manage relevant supplier rework activities
- Participate to daily and weekly meetings with various stakeholders
- Relevent Quality KPI of NCR cell:

- Number of opened and closed non -conformities
- Re-feeding lead time (time between declaration of defect and availability of replacement part on the line)
- Status of containment (WIP and warehouse)
- Leadtime of notification to suppliers
- Leadtime of supplier Containment
- Blocked stock value
- % of NCR liability change
- Number of non-conformities under expertise
- Average time spent in restricted area
- Overall non-conformity process time
- For SC-NC-01_001, manage a small team of NC Cell Quality technicians

EHS:

- Take all required actions when confronted with any hazard
- Report all deviation on the production line or in the warehouse
- Organize problem solving within the department

**MAIN REQUIRED COMPETENCIES**

**Educational Requirements**_**Mandatory**:

- Associate degree for Technician (ex. equivalent of BTS in France - 2 years technical degree after high school)

**Desirable**:

- Special Processes ( Gluing / Wiring; Wrimping / Riveting..)Supply Chain certification.
- 3D parts control & measurement tool ( Bras FARO)

**Experience
**Mandatory**:

- Experience within Quality or Production
- Knowledge of Alstom tools (CLAMP, 3D viewer, SAP (GSI), Supplier Quality)
- English.

**Desirable**:
**Competencies & Skills** **_Describe the needed skills (technical & behavioral)_
- Reactivity
- Resilience
- Rigor
- Communication skills
- Collaboration & team spirit
- Railway products knowledge
- Able to read drawings
- Knowledge for norms
- Knowledge and use of Problem-solving methodology and tools

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

**Equal opportunity statement**:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic

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