Recreation Staff

4 weeks ago

Toronto, Canada CEM Resorts Full time

The Recreation Staff is responsible for planning and executing a wide range of activities and events for guests at the resort. The individual must have excellent interpersonal skills, a passion for providing exceptional customer service, and the ability to work effectively in a fast-paced, dynamic environment.

**Duties and Responsibilities**:

- Plan and organize daily activities and events for guests, including games, sports, arts and crafts, and other recreational activities.
- Provide excellent customer service by greeting guests, answering questions, and responding to requests and feedback.
- Maintain equipment and supplies needed for activities and events, ensuring they are in good working order and readily available for use.
- Supervise and assist with the setup and cleanup of activities and events.
- Ensure the safety and security of guests during activities and events.
- Collaborate with other departments to ensure smooth and seamless operations.
- Keep detailed records and reports on attendance, participation, and feedback from guests.
- Continuously assess the effectiveness of activities and events, and make recommendations for improvements.

**Requirements**:

- High school diploma or equivalent
- Experience working in a customer service or hospitality environment
- Excellent communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Ability to work well under pressure in a fast-paced environment
- Ability to work flexible hours, including evenings and weekends
- Physical ability to perform tasks such as lifting and moving equipment
- Certification in CPR, First Aid, and Lifeguarding is preferred but not required

**Benefits and Perks**:

- Competitive salary and benefits package
- Opportunity for growth and advancement within the company
- Employee discounts on resort services and amenities
- Employee assistance program for personal and professional support
- Training and development opportunities
- A dynamic and fun work environment.

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