Service Desk Associate

(Special Services Associate 4-month - part-time contract ) Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. **Position Responsibilities** - Ensure customers receive...

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. They ensure that customers receive both the products they ordered and the services they requested in a timely and accurate...

Midtown recherche un(e) associé(e) de la réception pour aider nos membres et assurer le bon fonctionnement de notre réception. Le poste En tant que membre à part entière de l'équipe des services aux membres, nos préposés à la réception sont des professionnels sympathiques et attentifs qui s'efforcent d'enchanter nos membres et nos invités: -...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

Midtown recherche un(e) associé(e) de la réception pour aider nos membres et assurer le bon fonctionnement de notre réception. Le poste En tant que membre à part entière de l'équipe des services aux membres, nos préposés à la réception sont des professionnels sympathiques et attentifs qui s'efforcent d'enchanter nos membres et nos invités: -...

The Information Management Services (IMS) Division falls under the auspices of the Bureau of Administration and Services (ADB) and is headed by the Chief Information Officer (CIO)/ Deputy Director, Information Management Services (IMS) who has responsibility for planning, developing and implementing an information management strategy, setting and enforcing...

**Position**:IT Service Desk **Status**: Full Time **Reports to**:Manager, Service Operations **Location**:Office - Montreal **Your Career Opportunity** If you are a well-rounded IT service professional, have a great passion for customer service while keeping the network functioning for everyone, and are a natural when it comes to problem solving - this...

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...

"Skills Required: - Should have an experience of 1-3 years handling Service Desk - If the associate has worked on Service Now ticketing tool would be an advantage - ITIL V3/ V4 Foundation certified - Excellent spoken and written skills for both English and French. Must be fluent to a professional level in French (reading, writing and speaking) - Excellent...

**Job Title** - Bilingual Service Desk **Vacancy No** - VN6588 **Work Location** - Montreal, QC **Base Pay Range** - To be discussed during the recruitment process **Job Details** **Position: Bilingual Service Desk** **Location**: **Montréal, QC** **Position: Bilingual Service Desk** *** **Emplacement : Montréal, QC** **À propos de...

Service desk - Bilingual Montreal, QC - Ful Time **Required Skills**: Should be efficient in understanding business requirements and negotiate with business if they are doable. Key Skills: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent...

As Global Service Desk Manager at LCI, you oversee the day-to-day operations of the Service Desk Group, act as a representative for the team to stakeholders, and prioritize ongoing growth and improvement. You establish the standard for customer engagement, serve as the primary communication channel between customers and the IT organization, and ensure a...

**ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to...

Reporting to the Regional Manager of the Service Desk, the Analyst is overall responsible for the execution of Standard Operating Procedures related to ITIL Processes such as Incident Management and Request Fulfillment. You will interact with the various functions such as Engineering & Technology, Customer Service, and Operations as well as other colleagues...

**Role Purpose** The Service Desk Team Manager will lead a front-line team whose focus is about providing a friendly, knowledgeable, personalized and efficient IT experience for the Client’s employees. The Service Desk Team Mgr. will work closely with the Service Delivery Manager and will ensure that all Service Desk Services, Delivery commitments and...

**Job Number** 24095171 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Montreal Midtown, 6785 Decarie Boulevard, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Additional Information**:This hotel is owned and operated by an independent...

**Introduction**: Dovre Canada Limited is pleased to offer the following opportunity: Service Desk Analyst located in Montreal **Function**: Our clients ServiceDesk in Montreal is a key pillar in enabling the customer to maximize the use of their solutions that contribute to a greener, more sustainable aviation through the enablement of flight and air...

**Responsibilities**: - Enter, prioritize, and manage Incidents and Service Request tickets and ensure Users are provided with timely updates on Incident and Service Request tickets - Use customer service skills to clearly and effectively communicate with end users in English language, using corporate telephony and messaging tools - Perform analysis,...

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We’re looking for a Global IT Service Desk Manage to join our IT team in North America. As the Global IT Service Desk Manager, you will be responsible for leading and managing our global IT service desk...

**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Global IT Service Desk Manage to join our IT team in North America. As the Global IT Service Desk Manager, you will be responsible for leading and managing our global IT service desk...