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Avp, Global Conduct Risk

1 month ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Vice President, Global Conduct Risk and Chief Compliance Officer for Sun Life Canada, this role is responsible for the day-to-day operations of the Global Conduct Risk Program within the Compliance function. The AVP, Global Conduct Risk is an integral contributor to ensure that Sun Life has fulsome and integrated conduct risk management capabilities to support the identification, measurement, management, monitoring, and reporting of conduct risk.

In this second line of defense role, you will work closely with compliance partners, and Legal, Risk, Human Resources and the Business Groups to develop a Conduct Risk Framework to proactively identify, measure, monitor and report on conduct risk and fair customer outcomes.

This role will lead a small team of conduct risk and compliance professionals that will support the oversight and reporting of conduct risk. You will have experience in establishing and/or supporting a conduct risk program through effective hiring and by building a high-performance team culture. You believe in employee empowerment for your team and you thrive in roles where your leader provides you the same opportunity for autonomy and flexibility.

You have extensive financial services experience, with a strong understanding of regulatory requirements and conduct risk as they impact large and complex organizations like Sun Life. You are a risk management professional with significant exposure to compliance and conduct risk, and demonstrated practical experience in leading the build of a global conduct risk program of similar complexity in a large financial institution. You also excel in implementing transformational initiatives that introduce organizational change, while taking a risk-based approach to standardization and fit-for-purpose outcomes.

You will demonstrate high personal and professional standards, act with integrity, and in good faith for the best interests of Sun Life, role-model leader capabilities and values, and operate with intention to meet the Compliance Team Purpose of _being trusted partners for the mitigation of compliance risks by providing advice, oversight and challenge in support of helping Clients achieve lifetime financial security and live healthier lives_.

**What will you do?**
- Develop, implement, embed, and maintain overall conduct risk governance framework and standards to report on conduct risk, globally.
- Generate conduct risk reporting to various senior leader and Board committees.
- Lead the execution of a comprehensive enterprise-wide review of the risk with on trend analysis.
- Lead the drafting of conduct risk-related policies and associated guidelines and standards, and support Business Groups (BG) in their conduct risk governance practices.
- Partner with various BGs and oversight functions to implement a conduct risk oversight program that helps to standardize our approach to and reporting on conduct risk.
- Maintain a high-performing, inclusive working environment, through effective hiring, development, coaching, and overall leadership.
- Empower employees to take accountability and demonstrate BOLDER principles (Biased for action, Open to listen, Learn all the time, Drive outcomes, Empowering, and Resilient).

**What do you need to succeed?**
- University degree; preferably in law, finance or other relevant degree, and 10+ years of progressive experience within the financial services sector in Compliance, Risk or other oversight function.
- Demonstrated practical experience in leading the build of a global conduct risk program of similar complexity in a large financial institution
- Experience working in an OSFI-regulated environment, with alignment to a three lines of defense model.
- Strong understanding of conduct risk management, and experience developing global reporting.
- Strong data knowledge and aggregation capabilities in support of management reporting.
- Self-motivation and proactive nature, with strong problem-solving abilities to effectively prioritize in a diverse and fast paced environment.
- Excellent relationship management skills with a proven ability to build trusted partnerships and negotiate and influence a variety of internal stakeholders.
- Excellent communication skills, with ability to communicate effectively both verbally and in writing to senior levels of the organization.
- Understanding of the role of an Integrated Ris