Field Service Technician Ii
7 months ago
Learn More About Our Company
**Job Purpose**:
Provide technical support for EnerSys batteries and systems. Provide an on-site presence to engage customers and support the team to deliver quality service. Leverage experience to mentor team members in the areas of Health and Safety, quality, standards, and best practices. This role is expected to help achieve financial targets by driving both revenue and margin.
**Essential Duties and Responsibilities**:
- Follows all company policies and procedures as listed, but not limited to: Warranty policies, Federal & Provincial safety standards, transportation of dangerous goods
- Maintains a safe, orderly, and clean working environment
- Is directly responsible for company assets such as service vehicles, inventory, tools, laptops, and test equipment
- Maintains truck log, if necessary, according to provincial and or federal requirements
- Maintains good communication with Field Supervisor
- Completes and submits reports as required
- Coordination of shipping and receiving, and in the field, material audits to identify shortages
- Support the installation of DC Power plants, BDFB’s, inverters, UPS, and DC Battery systems
- Support Commissioning of DC power plants, inverters, and battery conductance readings, testing of system and equipment alarms
- Perform/support rectifier and inverter module swaps, and updating system inventories
- Perform/support Preventative Maintenance routines, which would include completing reports and data analysis, which would identify key areas where the clients could improve their systems or are at risk based on the data collected
- Install data cabinets, cable tray infrastructure, including load bearing axillary systems, Fiber Optic Raceways, Grounding and alarm connections
- Provide support for maintaining calibration of tools
- Interacts with internal and external stakeholders
- Travel when required to perform installations, repairs, and preventative maintenance
- Contribute to company revenue and margin targets by supporting the execution of quality work within project timelines and budget
**Qualifications**:
**Minimum Qualifications**
- Requires 2+ years of related experience
- Able to travel to support in-field operations
- Required to complete RP101, RP201, or Systems equivalent
- Strong knowledge of Microsoft Office suite and Teams
- Strong mechanical aptitude
- Able to work and demonstrate safe work procedures with hand and power tools
- Able to comprehend and compose documents such as customer correspondences, technical manuals, memos, and reports in English and/or French
- Able to perform math calculations and measurements
- High School Diploma or equivalent
- Strong organizational and planning skills
- Ability to identify and find solutions for complex problems
- Thorough understanding of, and adherence to, safety policies and procedure
- Able to identify changes in scope,
- A strong understanding of company procedures and policies
- Strong knowledge of our client’s and industry standards such as IEEE & Telcordia
**Preferred Qualifications**
- Advanced electrical understanding being able to identify and mitigate risks related to electrical circuits
- The ability to use test equipment and interpret the collected reading/data
- The ability to read electrical and construction schematics
- Post-secondary certificate or diploma
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled
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