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Service Coordinator
3 days ago
CIMCO Refrigeration is looking for a regular full time Service Coordinator for the Montreal Branch.
**Role Responsibilities**
- Coordination and dispatching of service jobs
- Handle incoming customer calls
- Manage service contracts
- Create service orders and input in SAP system
- Dispatch mechanics and maintain overall schedule
- Review of customer service reports and timesheets for quality control purposes and compliance
- Liaise with parts suppliers, sales, billing, warranty and engineering departments
- Ordering/coordination of parts and materials
- Maintain inventory and warehouse control
- Assist in ongoing aspects of corporate safety program
**Required Professional Knowledge, Skills & Qualifications**
- 1-2 years’ experience in an office environment
- Post-secondary education preferred
- Previous experience in customer service is an asset
- Very good French spoken and written. Functional English.
- Proficiency in MS Word, Outlook, Excel
- Strong time management skills, organizational, planning, written and verbal communication
- Experience working in dispatch / service coordination is an asset
**Job Types**: Full-time, Permanent
**Salary**: From $45,000.00 per year
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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