Associate, Fi Trade Desk Support

2 weeks ago

Toronto, Canada BMO Financial Group Full time

100 King Street West Toronto Ontario,M5X 1A1

**ACCOUNTABILITES**

A. Product & Process
- Manage, monitor and complete a complex portfolio of work for the fixed income business.
- Accountable for the execution of assigned on-desk trade support activities in a timely, efficient basis with a high level of accuracy, supporting numerous desks where volume is high and where errors can be costly
- Book, validate and amend trades, affirm and allocate trades, review trade discrepancies and follow up with clients, perform trade and position reconciliations
- Manage all error queue’s and ensure trades flow to their intended destination
- Support the resolution of discrepancies/exceptions, escalating to management as required.
- Act as back-up to other team members functions in the event of absence or vacancy.
- Resolve discrepancies/exceptions that come in from clients, settlements team, front office and other support groups
- Build productive relationships within the LOB and other areas through responsiveness and support. Proactively work with others (i.e. on own team, shared services centre, other operational areas, or with the internal business partner and/or customer) to ensure delivery of timely, quality and efficient fulfillment activities.
- Act as a primary liaison between line of business (LOB) and other areas.
- Provide advice to internal business partners and peers to support the completion of a process or activity within established procedures.
- Provide input and analysis into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/revised products, services and processes. Suggest and assist to implement improvements and/or automation on team functions.
- Ability to work non-standard hours depending on the needs of the business at different times

**KNOWLEDGE AND SKILLS**

Knowledge
- University degree/college diploma in business or related field or equivalent work experience
- 5 years related experience
- Knowledge of fixed income products
- Understanding of internal business partners business, services and organization
- Knowledge of the business units risk and regulatory requirements
- VBA/macro skills a huge asset

**Skills**:

- ** Must have great attention to detail**:

- Effective ability to multi-task in a fast paced environment
- Strong customer service and relationship management skills
- Strong analytical and problem solving skills
- Strong written and oral communications skills
- Strong organizational skills
- Bilingual (English/French) an asset

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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