Manager, His Training

3 months ago


Brampton, Canada William Osler Health System Full time

**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

Reporting to the Director, Hospital Information Systems (HIS) Analytics, Digital Health Transformation and Training, the Manager, HIS Training, is an experienced leader who will manage the development and delivery of all HIS training curriculum and classes for the HIS implementation at Osler. The Manager will be part of the project leadership team and will be responsible for planning, coordinating and executing training programs aimed at ensuring effective utilization of HIS software.

Accountabilities:

- Collaborate with project teams and stakeholders to identify training requirements based on organizational goals and the HIS implementation
- Design comprehensive training curricula and materials tailored to user groups (nurses, physicians, clinical, non-clinical, etc.)
- Conduct engaging and informative training sessions for end-users, both in-person and through virtual platforms
- Ensure training sessions adhere to best practice and are aligned with HIS recommended workflows
- Implement assessment methods to measure training effectiveness and gather feedback from participants
- Analyze training evaluation data to identify areas for improvement and make necessary adjustments to training programs
- Maintain comprehensive documentation of training materials, e-learnings and tip sheets for reference and future training sessions
- Communicate effectively with all levels of the organization to promote understanding and adoption of the HIS
- Provide excellent leadership skills, with strong ability to coach and mentor team members through each phase of the HIS project
- Provision multiple training rooms to provide effective training
- Organize resources to complete project tasks on time and within budget
- Work closely with the HIS leadership team to evaluate and prioritize project priorities
- Liaise with other leaders within the project to ensure that configuration decisions are made on time, adequately documented and then implemented into the HIS configuration
- Collaborate extensively with various departments, including clinical operations, quality, professional practice and IT, to align digital initiatives with broader organizational goals
- Drive a culture of continuous improvement by identifying opportunities for innovation, optimization and adoption

**Qualifications**
- Bachelor’s degree in health care administration, information technology, Education, or related field
- Minimum of 5 years experience in training management, preferably within health care or IT sectors
- Strong understanding of adult learning principles and instructional design methodologies
- Excellent communication, presentation and interpersonal skills
- Ability to manage multiple projects simultaneously and prioritize effectively
- Must be an enthusiastic and creative leader with the ability to inspire and motivate people and have a proven ability to develop and foster strong stakeholder relationships
- Must be successful in a dynamic, fast-paced work environment and be results-oriented
- Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

**Additional Information**

This is a Hybrid role. Roles that function remotely, but require essential, regular onsite weekly work

Temporary full time role, 24 month contract

Annual Salary:
Minimum: $113.061
Maximum: $141,336

Application deadline: October 2, 2024

LI-LM1

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.



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