Assistant Pub Manager
2 months ago
**Job Overview**
We are seeking an organized and proactive PUB Assistant Manager to join our team at Bimini Pub. The Assistant Manager will support the General Manager in overseeing daily operations, ensuring exceptional customer service, and managing staff to ensure a smooth and efficient workflow. This role is critical in maintaining our high standards of food quality, safety, and customer satisfaction.
**Key Responsibilities**:
- **Event Management**: Coordinate and manage special events or catering services when necessary.
- **Event Management and Promotion**: Plan, promote, and host regular event nights, including trivia, bingo, and other interactive games, creating an engaging atmosphere for guests. Utilize social media, in-house marketing, and customer interaction to drive participation and ensure a successful and lively event experience.
- **Operational Management**: Assist in managing daily restaurant operations, including opening/closing procedures, scheduling, and inventory management.
- **Team Leadership**: Supervise, train, and motivate staff to deliver exceptional service, maintain high morale, and ensure adherence to company policies.
- **Customer Service**: Resolve customer complaints promptly and professionally, ensuring a positive dining experience.
- **Financial Management**: Assist with budgeting, cost control, and tracking daily financials, including managing cash flow and processing payments.
- **Compliance**: Ensure compliance with health, safety, and hygiene regulations, maintaining a clean and organized restaurant environment.
- **Problem-Solving**: Address operational issues as they arise, providing solutions to maintain service quality and efficiency.
**Qualifications**:
- Proven experience as an Assistant Manager or similar role in the restaurant or hospitality industry.
- Strong leadership and people management skills.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle pressure with poise.
- Familiarity with POS systems and restaurant management software.
- Knowledge of food safety regulations and procedures.
- Flexibility to work evenings, weekends, and holidays as needed.
**Job Types**: Full-time, Part-time, Permanent
Pay: $17.40-$24.00 per hour
Expected hours: 35 - 40 per week
Additional pay:
- Tips
**Benefits**:
- Discounted or free food
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
**Experience**:
- Bartending: 2 years (required)
- assistant manager: 1 year (required)
Licence/Certification:
- Serve it right (required)
Work Location: In person
Expected start date: 2024-11-15
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