Branch Operations Manager

2 months ago

Winnipeg, Canada ALLMAR INC. Full time

**JOB SUMMARY**

As directed by Branch Manager, the Operations Manager is responsible for assisting and supporting operational activities of the branch. They will consult with the Branch Manager to implement and manage policies and programs supporting the annual business plan.

The operations manager will be responsible for achieving operational efficiencies in warehousing, fabrication and service & coordination. Working with the department managers and the department supervisors the operations manager will deploy best practices in production control, inventory control and customer service.

The Operations Manager will also monitor quality control and customer satisfaction and, implement improvements in product installation, job site deliverables, and after service support to ensure the highest level of customer satisfaction is achieved.

**JOB RESPONSIBILITIES**

**But not limited to**
- Oversee and provide direction to operational departments including production, warehousing and inventory, fabrication and customer service departments.
- Resolve operational issues in a timely and cooperative manner to ensure customer satisfaction
- Develop systems and processes to improve operational efficiencies.
- Identify and lead continuous improvement opportunities.
- Track and provide oversight on all projects to ensure that all orders are processed as accurately and efficiently as possible to reduce errors, maintain profit margins and provide a high level of customer service.
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Actively communicate with staff on Branch priorities and goals progress
- Ensure all staff adhere to Allmar’s policies and procedures and take corrective action when necessary.
- Establish and maintain positive employee relations and collaboratively resolve any conflicts when necessary.
- Ensure a high level of customer service and satisfaction to promote repeat business and maintain Allmar’s positive reputation.
- Resolve customer issues promptly and tactfully through proper evaluation of the situation and appropriate corrective action.
- Maintain a calm, tactful and direct manner in internal and external conflict resolution situations.
- Performance management of employees including the completion of employee performance appraisal.
- Assist with creating personal development plans for each employee for their ongoing development and succession/ advancement planning.

**KNOWLEDGE, SKILLS AND ABILITIES**
- Hardware and product knowledge and experience required
- Knowledge of building code requirements pertaining to the life safety, security and electronics
- Strong leadership skills with proven ability to lead and direct staff and processes
- Strong business acumen to understand branch performance drivers
- Strong understanding of customer and market dynamics and requirements
- Excellent communication skills written, oral and presentation
- Focus on corporate mission, vision and goals with ability to drive results
- Ability to foster strong employee relations and build collaborative teams
- Goal and results oriented with a high level of commitment to get the job done
- Ability to seen as a mentor and give development direction and support
- Providing a positive role model and lead by example

**EDUCATION AND EXPERIENCE REQUIRED**
- Minimum 5 years of experience in the Hardware/Door and Construction Industry
- Accreditation as an Architectural Hardware Consultant an asset
- Proficient computer skills in MS Office (Excel, Word, Outlook etc.) Avaware and Navision
- Experience in leading people and developing shared goals

  • Branch Manager

    6 months ago

    Winnipeg, Canada Source Atlantic Limited Full time

    **_Empowering Success: Your Journey starts with Source Atlantic. _** Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada’s Best Managed Companies. Your pathway to success starts...

  • Branch Manager

    5 months ago

    Winnipeg, Canada Source Atlantic Full time

    _**Empowering Success: Your Journey starts with Source Atlantic.**_ Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada’s Best Managed Companies. Your pathway to success starts...

  • Branch Manager

    5 months ago

    Winnipeg, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Branch Operations Manager

    5 months ago

    Winnipeg, Canada Pro-Line Building Materials Full time

    Pro-Line Construction Materials Ltd. is a leading Roofing, Insulation and Waterproofing Distribution Company based in Surrey British Columbia. We are comprised of a very hard-working and dedicated team of individuals across 10 branches in both British Columbia, Alberta, and Winnipeg with strong aspirations of growth in the future. Pro-Line Employees pride...

  • Branch Manager

    5 months ago

    Winnipeg, Canada Safety Express Ltd. Full time

    Safety Express Ltd, an Aramsco Company, has been serving its clients for over 35 years in the Abatement, Restoration, Industrial Safety, Professional Cleaning and Surface Preparation market. We are currently seeking an enthusiastic team player to join our dynamic team as a Branch Manager who will be responsible for our Winnipeg locations as well as...

  • Branch Manager

    5 months ago

    Winnipeg, Canada BMO Financial Group Full time

    3900 Grant Ave, Units 1,2,3 Winnipeg Manitoba,R3R 3C2 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives....

  • Branch Manager

    5 months ago

    Winnipeg, Canada Reesink Canada Full time

    **Reesink Dealer Network** **Operating Company: Lawson Sales** **Position: Branch Manager** Are you looking for a long-term career? Enjoy a fast-paced, ever-growing industry? Do you want to work for a company with a long-standing commitment to customer satisfaction and providing reliable service? If so, we are currently accepting resumes for an energetic,...

  • Irrigation Branch Manager

    1 month ago

    Winnipeg, Manitoba, Canada SiteOne Landscape Supply Full time

    Job Title: Irrigation Department ManagerAt SiteOne Landscape Supply, we are seeking a highly skilled and experienced Irrigation Department Manager to join our team. As a key member of our branch, you will be responsible for leading our irrigation team and ensuring the highest level of customer satisfaction.Key Responsibilities:Assist the Branch Manager in...

  • Irrigation Branch Manager

    1 month ago

    Winnipeg, Manitoba, Canada SiteOne Landscape Supply Full time

    Job Title: Irrigation Department ManagerAt SiteOne Landscape Supply, we are seeking a highly skilled and experienced Irrigation Department Manager to join our team. As a key member of our branch, you will be responsible for leading our irrigation team and ensuring the highest level of customer satisfaction.Key Responsibilities:Assist the Branch Manager in...

  • Branch Manager

    2 months ago

    Winnipeg, Canada Insight Pest Solutions Full time

    **Branch Manager** **Job Type: Full Time, Permanent** **Location: Manitoba, MB** **Work Schedule: 9:00am-5:00pm CDT (Monday - Friday), averaging 40 hours per week** **Salary Expectations: $65,000 - $70,000 CAD annually** **Option to work overtime and weekends** **The Big Picture: Grow with a Growing Company** Insight Pest Solutions is currently looking...

  • Scotiamcleod Branch Operations Assistant

    5 months ago

    Winnipeg, Canada Scotiabank Full time

    Requisition ID: 180486 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose of Job**: The Branch Operations Assistant’s primary focus is to provide branch support to Management, Advisors and Associates and to act as the first point of contact for clients arriving at the branch. **Major...

  • Branch Manager

    5 months ago

    Winnipeg, Canada Pro-Line Building Materials Full time

    Job description **Branch Manager: Pro-Line Construction Materials Ltd.** Pro-Line Construction Materials Ltd. is a proud supplier of insulation, roofing, water proofing and wall systems in both the commercial and residential markets. We have grown steadily over the past two decades because of our competitive pricing, superior customer service and lasting...

  • Irrigation Branch Manager

    3 weeks ago

    Winnipeg, Manitoba, Canada SiteOne Landscape Supply Full time

    Job SummarySiteOne Landscape Supply is seeking a highly skilled Irrigation Branch Manager to lead our team as the expert in irrigation products. As a key member of our branch, you will work closely with customers to ensure excellence in sales and operations.Key ResponsibilitiesAssist the Branch Manager in sales and operations planning, statistical demand...

  • Branch Manager

    1 month ago

    Winnipeg, Manitoba, Canada Nedco Full time

    Job Title: Branch ManagerNedco is seeking a highly skilled and experienced Branch Manager to join our Winnipeg location. As a key member of our team, you will be responsible for developing and implementing sales strategies, maintaining customer service standards, and promoting a positive work climate within the branch.Key Responsibilities:Develop and...

  • Branch Manager

    1 month ago

    Winnipeg, Manitoba, Canada Nedco Full time

    Job Title: Branch ManagerNedco is seeking a highly skilled and experienced Branch Manager to join our Winnipeg location. As a key member of our team, you will be responsible for developing and implementing sales strategies, maintaining customer service standards, and promoting a positive work climate within the branch.Key Responsibilities:Develop and...

  • Branch Manager

    5 months ago

    Winnipeg, Canada Dixon Group Canada Limited Full time

    Dixon is a world leader manufacturer and distributor of hose fittings, related accessories, and tank truck products. We are proud to have been in manufacturing since 1916 and we are looking for great people to continue the journey into the next 100 years. As a global, family-owned company we focus on providing quality products, rapid delivery, and superior...

  • Irrigation Branch Manager

    3 weeks ago

    Winnipeg, Manitoba, Canada SiteOne Landscape Supply Full time

    Our ideal candidate for the Irrigation Branch Manager role will take the lead as the Irrigation expert in the branch, working closely with customers on any or all needs within the department to ensure excellence.Key Responsibilities:Assist Branch Manager with the sales and operations planning process, statistical demand forecasting, and integration of supply...

  • Branch Manager

    2 months ago

    Winnipeg, Canada HUB International Full time

    **Ignite your potential. Impact what matters.** Hi, we’re HUB - a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a...

  • Branch Manager

    4 weeks ago

    Winnipeg, Manitoba, Canada Nedco Full time

    {"title": "Branch Manager", "description": "Job SummaryNedco is seeking a highly skilled Branch Manager to lead our Winnipeg location. As a key member of our team, you will be responsible for developing and implementing sales strategies, maintaining customer service standards, and promoting a positive work climate.Key ResponsibilitiesDevelop and recommend...

  • Branch Manager

    4 weeks ago

    Winnipeg, Manitoba, Canada Nedco Full time

    {"title": "Branch Manager", "description": "Job SummaryNedco is seeking a highly skilled Branch Manager to lead our Winnipeg location. As a key member of our team, you will be responsible for developing and implementing sales strategies, maintaining customer service standards, and promoting a positive work climate.Key ResponsibilitiesDevelop and recommend...