Systems Administrator 6242-03

1 month ago

Guelph, Canada Foilcon Full time

**Deliverables**:
Maintaining onsite and remote services for KTLO-Monitoring, Maintaining and supporting mainframe batch processing.

**Responsibilities**:

- Responsible for analysis, investigation and resolution of production batch processing failures.
- Responsible for escalation of batch processing incidents to technical support teams, clients and management.
- Provide Operational system updates/upgrades and address issues involved during these tasks.
- Implementing batch and online system Change requests. Ensuring Service level commitments to ITS clients and stakeholders and broader public sector agencies are met.
- Participating in developing and delivering related training communications and procedural documentation.
- Participate in Yearly Systrust Audit.
- Responsible for providing specialized automated scheduling expertise and to advice to peers and clients regarding batch processing scheduling options.
- Responsible for modifying the automated scheduling tools to meet client needs for increased operational efficiency.
- Responsible for providing technical expertise and guidance relating to technical standards for production batch processing and the use of automated scheduling tools.
- Providing technical expertise in the area of job optimization, problem analysis and use of processing utilities.
- Co-ordinating the collection of data for statistical analysis of production performance results to use in assessing workload and production scheduling.

**Skills**

**Experience and Skill Set RequirementsEvaluation Breakdown**

**1. ZOS Mainframe Support - 25%**

**Parameters**:
**2. CA7 - 25%**

**Parameters**:
**3. Documentation and Communication skills - 5%**

**Parameters**:

- Demonstrated knowledge of Incident and Change Management activities.
- Demonstrated ability for strong documentation and writing skills.
- Demonstrated experience in presentation, verbal and written communications skills.

**4. Technical and problem solving - 5%**

**Parameters**:

- Demonstrated abilities to administer and maintain continuous operations of production scheduling and batch processing.

**5. Service Management Tools - 5%**

**Parameters**:

- Demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL

**6. Communications, Collaborations and analytics tools - 5%**

**Parameters**:

- Demonstrated knowledge of OS365 Suite of products.
- Demonstrated Ability to review and access ongoing and changing client requirements.

**Must Haves**:

- Demonstrated ability for strong documentation and writing skills.
- Providing technical expertise in the area of job optimization, problem analysis and use of processing utilities.
- Demonstrated abilities to administer and maintain continuous operations of production scheduling and batch processing.
- Demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL.

**Nice to Have**:

- Previous Government/OPS experience

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