Clinical Receptionist
4 weeks ago
The Clinical Receptionist will be the first point of contact for patients and visitors and will be responsible for a variety of
activities related to patient service and care. This is an excellent opportunity for a friendly, highly motivated, patient
experience oriented individual.
**Primary Responsibilities**
- Provide a welcoming and inclusive first point of contact for all patients and visitors
- Direct patients and visitors in an efficient, professional, and pleasant manner
- Check-in patients, accurately verifying patient demographics are correct, and update EMR as required
- Provide required forms to patients for completion
- Answer, screen and direct phone calls to appropriate staff or departments
- Perform regular administrative duties, including preparing handout materials and packages
- Liaise with internal staff and patients to enhance effectiveness of all clinical departments
- Other administrative duties as assigned
**Education, Qualifications and Skills**
- Certificate or diploma in Office Administration or Medical Secretary
- Experience in a similar position within a healthcare related environment
- Exceptional interpersonal skills, customer service, communications, and organizational skills
- Proven ability to work well in a team environment
- Demonstrated overall professionalism in attitude, demeanor, and personal appearance
- High degree of proficiency with Microsoft Office (Word/Excel/Outlook/PowerPoint)
- Strong knowledge of electronic medical records systems (Accuro preferred)
- Ability to maintain information in confidence
- Detail oriented and able to manage a multi-faceted referral and triage process
- Demonstrated ability to work efficiently in a fast-paced, multi-tasking environment
- It is a condition of employment that you receive the necessary vaccinations to protect against COVID-19, or any
similar infectious diseases, which are recommended by governmental and public health authorities. The BCFHT
will comply with the Ontario Human Rights Code with respect to any exemption requests
**Additional Job Requirements**
- Must adhere to all BCFHT Policies and Procedures, including Occupational Health & Safety, WHMIS
**How to Apply**:
**Wednesday, November**
their interest in BCFHT, however, only those applicants selected for an interview will be contacted.
- The Barrie and Community Family Health Team supports diversity, equity and a workplace free from harassment and _
- purposes and collected as per Freedom of Information (F.O.I.) And Protection of Privacy Act, 1987._
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