Customer Service Rep

3 weeks ago


Vaughan, Canada Hoggtown Fire Protection Supply Inc. Full time

Hoggtown Fire Protection Supply Inc., located in Vaughan ON is currently looking for a dynamic individual to join our CSR/Inside sales team. In this role, you will project Hoggtown’s vision of excellence to the marketplace, promote strong company image and build long-term, trusting relationships that result in customer loyalty. If you enjoy talking to people, a strong team player, have a genuine desire to grow within the Fire Protection industry, this may be the right career opportunity for you.

Responsibilities include:

- Efficiently process and maintain orders, returns and corrections
- Provide accurate and reliable information on products, pricing
- Proactively communicate order status to customers
- Working closely with internal supporting departments

**Skills**:

- Excellent organization skills with a high attention to details
- Effective interpersonal, communication (written and verbal) and problem-solving skills
- Result driven, able to work well in fast paced and deadline-oriented environment
- Easily adaptable to changing priorities and schedules
- Committed to personal growth and development and ongoing learning
- Passion for providing extraordinary customer care
- Possess a strong work ethic and team player mentality

Qualifications:

- Fire Protection Knowledge would be an asset
- Proficient in Navision ERP, MS Word, Excel & Outlook preferred
- Administrative background would be an asset

**Job Types**: Full-time, Permanent

**Salary**: From $42,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

COVID-19 considerations:
All customer are required to wear masks

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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