Property Manager
2 months ago
Overview:
Key Responsibilities
- Correspond with the guest prior to arrival and during their stay
- Concierge service for check-in and check out-in time
- Follow-up on requests and complaints and provide exceptional customer service
- Respond to after-hour emergency phone calls and messages
- Hiring, training, and managing cleaners/ outsourcing groups
- Take responsibility for arranging the cleaning work and ensuring the work is up to standard
- Maintain cleaning supplies and inventory
- Maintenance and repairs
- Regularly inspect each unit to ensure everything is in good working order
- Coordinate with the management team and report any special cases
- Daily management of property pricing following management strategy
- Participate in setting property revenue goals and achievement
- Pre-onboarding preparation, including taking photos, familiar with every corner, providing business co-worker training and responding to inquiries
- Other duties as assigned
**Requirements**:
- Be able to multi-task in a fast-paced environment
- Be able to work independently
- Excellent communication and organization skills
- Have knowledge of basic computer software
- Ability to work a varied schedule including evenings and weekends
- Ability to communicate effectively and professionally
- Hold a valid Driver's License
- Previous hotel Front Desk / Housekeeping experiences are assets.
- Mandarin is an asset
Pay: $40,000.00-$59,426.59 per year
**Benefits**:
- Paid time off
Schedule:
- Monday to Friday
- On call
- Weekends as needed
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- Chinese (preferred)
Licence/Certification:
- Driver's License (preferred)
Ability to Commute:
- Edmonton, AB (preferred)
Work Location: In person
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