Concession Attendant, Quick Service

7 months ago

Toronto, Canada MLSE Full time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

**Job Description**:
As a valuable member of the Food & Beverage team, you will be responsible for the quick delivery of extraordinary customer service to fans at Concession Stands at Scotiabank Arena, BMO Field and/or Coca-Cola Coliseum.

**Responsibilities**:

- Prepare food and beverage orders quickly, efficiently and according to standard
- Work diligently to ensure safe food handling principles are practiced
- Provide responsible alcohol service using Smart Serve principles
- Ensure AGCO and MLSE alcohol policies & regulations are followed
- Perform opening and closing duties as the need arises
- Monitor inventory
- Ensure work area and equipment is clean and organized at all times
- Provide fast and friendly fan service
- Act as an ambassador for MLSE and our community
- Perform other administrative or service functions as the need arises
- Adhere to all MLSE service standards and policies including Health & Safety
- Work in compliance with the provisions of the Occupational Health & Safety Act

**Qualifications**:
- Must have a valid Smart Serve certification or be willing to acquire one before starting the role
- Available to work evenings, weekends and holidays
- Must be of legal age to serve alcohol
- Previous food service experience an asset
- Safe food handling training an asset
- Work well under pressure and balance multiple tasks at a time
- Able to pay close attention to detail and calculate order totals manually
- Legally entitled to work in Canada
- Genuine interest in creating positive customer service experiences

Additional Information
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

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