Collections Advisor

3 weeks ago

Montréal, Canada Scotiabank Full time

Requisition ID: 177405

Join the Global Community of Scotiabankers to help customers become better off.

**Collections Advisor - Anjou, Quebec**

Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile dealers to help them grow their businesses and serve their special finance customers.

In Collections we uphold a standard of excellence. If you want to leave your fingerprint on a world-renowned company that has been leading in the subprime auto industry like Scotia Dealer Advantage then this is the job for you

Do you have a passion for helping others through financial struggles and want to be part of a dynamic team that is customer focused, results driven and highly motivated? This is what our Collections team represents at Scotia Dealer Advantage.

**PLEASE NOTE**:

- This position will work from our office location at Blv. Les Galeries D’Anjou, Anjou, Québec
- Various shifts covering the hours of 7 a.m. to 7:30 p.m. Monday to Friday are required as well as some Saturdays as needed on a rotational basis

**Is the Collection Advisor role right for you?**

As a Collection Advisor, you’ll be responsible for maximizing the collection of overdue payments from customers while minimizing collection costs and loan losses on individually assigned accounts. As an advisor, you will conduct timely and effective collection follow-up discussions on assigned loans in varying stages of arrears and on accounts where a potential risk to the Bank is evident. You’ll also:

- Conduct payment collection activity to provide the Bank with optimal delinquency ratios and loan losses
- Make sound decisions on accepting, rejecting or offering amended payment terms and settlements while conforming to Bank policies
- Establish full responsibility for all payment or collection related inquiries, concerns, and/or arrangements
- Ensure the delivery of customer service fosters overall customer and business line/department satisfaction

**Do you have the skills that will enable you to succeed?**
- **You are fluently bilingual in both French and English Languages as you are serving Nationally in this role**:

- You have excellent communication skills
- You articulate a strong presence on the phone that's confident, yet personable
- You are a disciplined and focused individual who is motivated to reach daily targets
- You think long term and aren’t afraid to think outside the box to give engaging alternatives for our customers
- You elevate and cultivate your own knowledge through daily interactions with Managers, Team Leaders and Seniors Collection Officers
- You are always seeking new challenges and opportunities to grow within the organization
- You have significant previous experience in a collections/customer service capacity utilizing the telephone as the primary means of communication
- You have significant previous experience collection of delinquent or overdue accounts in the financial services industry or experience collecting on delinquent accounts receivable
- You have experience with the Microsoft suite of products including Word, Excel, and Outlook
- An understanding of predictive dialer equipment and payment collection systems is an asset

**What’s in it for you?**
- You will not only be collecting payments but you will assist our customers through hardship which requires you to think outside-the-box to overcome adversity and give our customers a top-of-the-industry experience in the process.
- A positive and inclusive team environment where your voice and opinions are valued. We foster big thinking, professional growth and mutual respect.
- A rewarding career path with diverse opportunities for professional development within Canadian Banking

Location(s): Canada : Quebec : Montreal || Canada : Quebec : Anjou || Canada : Quebec : Montreal-est || Canada : Quebec : Montreal-nord

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

  • Collections Advisor

    4 weeks ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 176178 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor - Anjou, Quebec** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise...

  • Collections Advisor

    1 month ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 192196 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...

  • Collections Advisor

    7 days ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 175982 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...

  • Collections Advisor

    6 days ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 176014 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...

  • Collections Advisor

    1 month ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 176094 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...

  • Collections Advisor

    1 month ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 176103 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...

  • Collections Advisor

    4 weeks ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 176183 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...

  • Collections Advisor

    4 weeks ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 176175 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...

  • Client Advisor, Tiffany Contact Centre, Montréal

    7 days ago

    Montréal, Canada Tiffany & Co. Full time

    **Overview**: We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment...

  • Senior Advisor

    1 week ago

    Montréal, QC, Canada Desjardins Full time

    Senior Data Engineering Advisor As a senior data engineering advisor, you help develop solutions for collecting, integrating, consolidating, cleaning, sorting and transparently mining data. You help develop, maintain, support and run computer applications and data pipelines, while ensuring the functional analysis, IT design, coding, fine-tuning and...

  • Client Advisor, Tiffany Contact Centre French

    6 days ago

    Montréal, Canada Tiffany & Co. Full time

    Based at Tiffany Ritz-Carlton store, the **Client Advisor, Contact Center **holds the critical position of embodying the Tiffany brand in each and every client interaction. The Contact Centre Client Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels by listening to each client’s personal needs and...

  • Business Intelligence Advisor

    1 month ago

    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Senior Advisor, Data engineering

    1 week ago

    Montréal, QC, Canada Desjardins Full time

    Senior Data Engineering Advisor As a senior data engineering advisor, you help develop solutions for collecting, integrating, consolidating, cleaning, sorting and transparently mining data. You help develop, maintain, support and run computer applications and data pipelines, while ensuring the functional analysis, IT design, coding, fine-tuning and...

  • Advisor, Personal

    4 days ago

    Montréal, Canada Desjardins Full time

    As a personal advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs in accordance with current strategies and practices. You develop and maintain personal business relationships with clients. You drive results by promoting and selling products and...

  • Virtual Advisor

    4 weeks ago

    Montréal, QC, Canada Fairstone Financial Inc. Full time

    Senior Advisor, Internal Communications page is loaded Senior Advisor, Internal Communications Apply locations Montreal, Quebec time type Full time posted on Posted 2 Days Ago job requisition id R21190 Are you passionate about communications and their influence on people? Join the Fairstone Corporate Communications team based in Montreal. Reporting to...

  • Principal Advisor, Marketing Management Information

    4 weeks ago

    Montréal, Canada Desjardins Full time

    Analyze and identify user needs and work on complex mandates to collect, process and analyze data, taking into account the specifics of their operationalization and ensuring coordination during the rollout- Develop and improve reports and tools for interpreting operationally and conceptually complex data to influence the sector's strategic decision-making-...

  • Integration Advisor

    5 days ago

    Montréal, Canada CGI Full time

    You will assist people and have a positive impact. You’ll bring a human touch to the relationship between clients and the company, serving as their trusted advisor. **Together, as owners, let’s turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential...

  • Conseiller Guidewire

    6 days ago

    Montréal, Canada REVAU Full time

    **English will follow** **Sommaire** Relevant de la Vice-présidente nationale, Performance organisationnelle, le conseiller Guidewire devra travailler en étroite collaboration avec les chefs d’équipe afin de bien répondre à chacun de leurs besoins techniques. Le mandat premier de ce rôle est d’assister les opérations dans l’amélioration de la...

  • Advisor Implementation

    4 weeks ago

    Montréal, Canada CGI Full time

    CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses! We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help hundreds of...

  • International Admissions Advisor

    4 weeks ago

    Montréal, Canada LCI Education Full time

    LCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. LCI Education also provides solutions to workforce challenges with adaptive digital learning options and much more. LCI Education harmonizes its...