Advisor Implementation

2 weeks ago

Montréal, Canada CGI Full time

CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses We are proud of our privileged relationships with clients, and their satisfaction rate is very high.

Every day, our members help hundreds of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 650 professionals and 60,000 customers

We are looking for a reliable and motivated individual. Are you ready to play a key role?

We are ready for you:

- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll
- Never stop growing: Career Opportunities supported by a professional development plan
- Build true partnerships with your teammates, managers and clients
- Enjoy our work environment recognized as one of the best in the country (Great Place to Work certified)
- As CGI members you will have access to our Share Purchase Plan and will join our Profit Participation Plan as of your first day with us
- We care for our members: Employee Assistance Program, Health and wellness program, Comprehensive Insurance coverage financial assistance for your job-related studies; telemedicine, etc.
- Work-life balance: a flexible weekday schedule

**Insights you can act on**

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.

**Your future duties and responsibilities**

The opportunity that awaits you:
Reporting to the Director of the Product and Human Capital Management team, the Advisor Implementation - Human Capital, will take part in a project to commercialize new key products for the CGI Payroll Services Center. He/She will also act as a resource person between the product and sales teams. In a nutshell, the Advisor will take part in a whole new adventure which will allow him/her to both ensure the implementation of products as well as to influence the improvement and optimization of the implementation process.
- Collaborate with all project teams to develop a strong, coherent, and scalable implementation process
- Work closely with the product and training teams to identify and prioritize the developments needed for this implementation process
- Acts as a business domain expert for the product, training and sales teams

As part of the implementation operations:

- Collects client needs in terms of HR technological solutions
- Proposes optimal solutions adapted to the context of the client's business
- Supports the client in their implementation-related needs
- Coordinates and carries out the quality control required for the delivery of the project;
- Trains customers (new or existing) on our different solution
- Provides support to our internal and external customers, which includes training, navigation, troubleshooting, maintenance and evaluations to determine the best solutions
- You might be asked to travel to client premises throughout the implementation process according to the needs identified in this area

**Required qualifications to be successful in this role**
- A minimum of five years of experience in human resources and HRIS implementation
- University degree in human resources, industrial relations, administration, or in a related field or any other combination of studies and relevant experience
- Knowledge and experience with HRIS intended for SMEs
- Relevant experience in HRIS implementation projects in SMEs
- Ability to communicate and make HRIS functional concepts more understandable
- Excellent communication skills in French and English, both verbal and written
- Developed sense of customer service
- Ability to handle several projects simultaneously
- Ease and high interest in working within a team
- Ability to work under pressure and meet deadlines
- Spirit of analysis

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