Guest Services Coordinator

3 months ago

Ottawa, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Job Details**:
Monday to Friday Corporate Schedule

Additional Benefits: 3 weeks vacation, excellent healthcare benefits, RRSP matching plan

**Job Summary**:
Reporting to the offsite Compass lead and in collaboration with the onsite Location Lead, the** Guest Services Coordinator and Reception Agent** will be responsible for creating a warm, welcoming, and engaging work environment for the employees, executives, and visiting clients of a leading consulting and technology company located in Downtown Ottawa.

If you were to come on board as our **Guest Services Coordinator & Reception Agent**, we’d ask you to do the following for us:

- Provide engaging and anticipative service to all office employees, executives, and visitors.
- Closely manage office reservations through internal systems and reservations inbox
- Work closely with facilities, local technology teams, and other key stakeholders ensure a flawless in office experience.
- Coordinate with external vendors and catering suppliers as required
- Plan and communicate office meetings and community events a required.
- Order and restock supplies and consumables.
- Carry out instructions for security, fire, health, and safety guidelines as required.
- Coordinate with 3rd party vendors relating to systems, maintenance, etc.
- Register and check in clients and visitors as required using internal systems.
- Assist with room set ups and catering requests.
- Conduct opening and closing duties.
- Light housekeeping duties as required.

Think you have what it takes to be our **Guest Services Coordinator and Reception**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

- Degree or working experience in a luxury hospitality environment is considered a strong asset - corporate, restaurant or hotels.
- Excellent written and verbal communication skills
- Strong analytical and adaptability skills
- Strong technical skills and ability to learn and operate internal and external systems.
- Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.)
- Resourceful learner with an improvement mindset and strong problem solving abilities

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