International Casino Host

3 weeks ago

Niagara Falls, Canada Fallsview Casino Resort Full time

At Niagara Casinos we provide our customers with incomparable casino player rewards and VIP treatment. If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you.

**The job involves**:

- Thorough knowledge and understanding of casino comping policies, casino layout and available services to guests
- Making reservations for special events, tournaments, transportation, accommodations in a concise and efficient manner, while working within established standards
- Confidently and competently introducing yourself to players and representing the casino both on-site and at off-site opportunities
- Marketing the rewards card on the gaming floor to guests
- Responding to questions regarding property amenities and attractions in the surrounding area
- Providing comps to qualified players based on level of play
- Effectively dealing with stressful and/or conflict situations, multiple demands and meeting or exceeding tight deadlines
- Working collaboratively at the VIP Desk and with other departments in a respectful and professional manner
- Growing guest loyalty through professional relationships with our players
- Working independently and as one team that supports and helps each other
- Flexibility to support a 24/7 operation

**How to Apply**:

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