Csr - Customer Service Representative

4 weeks ago


Victoria, Canada Tran Sign 2022 Ltd. Full time

Customer Service Representative

We are searching for an outgoing person to join our team TranSign is the only Ministry approved traffic sign shop on the Island, and we also manufacture and sell many other types of indoor and outdoor signage, vehicle decals, and safety equipment. Previous sign, flagging or traffic-related experience is an asset, but if you are willing to learn, and have a great personality and good organizational skills, we are happy to train the right person.

**Key Responsibilities**
- Exceed the needs of all customers by delivering excellent customer service
- Interact with customers daily, promptly responding to all inquiries in a courteous and efficient manner
- Resolve and follow-up with any customer issues that may arise in a professional, positive way
- Work closely with the team to ensure customer needs are met in a timely manner
- Maintain customer records and update account information as needed
- Work successfully independently as well as part of a team
- Additional tasks as needed

**Ideal Experience**
- 1+ years’ experience in an office environment
- Proficient in Microsoft Office including Excel and Word
- Quickbooks familiarity
- Ability to prioritize tasks and have a good attention to detail
- Good oral and written communication skills
- Good time management
- Willingness to learn new things

Hours are 7:30 am - 4:00 pm, Monday to Friday, no weekends, no evenings, no statutory holidays.

If you are passionate about providing exceptional customer service and have the skills required for this position, we would love to hear from you.

**Salary**: $19.50-$21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Overtime pay

Shift availability:

- Day Shift (required)

Work Location: In person

Expected start date: 2023-07-24



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