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Customer Service Representative

4 months ago

Victoria, Canada Domino's Pizza | 655069 BC LTD Full time

Hot job opening, fresh out of the Oven

The Customer Service Representative's role is crucial within the Domino's system We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Representatives are expected to know Domino's products and the current offers in order to provide customers with the correct order and best value based on their needs.

Customer Service Representatives will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSRs will also handle customer concerns using the approach taught during Domino's onboarding and orientation.

In secondary roles, Customer Service Representatives will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSRs also help in maintaining the store's professional image by participating in the cleaning tasks assigned to all team members.

Benefits of working with Domino's Pizza include:

- Flexible schedules
- Competitive wages
- Staff pizzas
- Career growth opportunities

A uniform is provided, and wages start at $17 plus $1.50 - $ 3.50/hour in tips. Customer Service Representatives are expected to be presentable by following Domino's personal image and grooming standards. Domino's is an equal opportunity employer.

**REQUIREMENTS**:

- Previous experience preferred
- Friendly and well spoken
- Good math skills to handle cash handling for in-store customer payments
- Speak English fluently in order to serve customers
- Focus on cleanliness and personal hygiene

At Domino's Pizza, Our Most Important Ingredient is Our People We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry