Support Group Coordinator

2 weeks ago


Aurora, Canada Canadian Mental Health Association, York Full time

**Why work for CMHA York Region?**

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

- Competitive Total Compensation (including salary, benefits, pension)
- HOOPP (Healthcare of Ontario Pension Plan)
- Robust Performance and Career Development program
- Learning & development opportunities

**We are looking for a Support Group Coordinator in our Family Education and Support for Depression Program**

**Closing Date**: May 20, 2024

**Part-time Contract**:Until March 31, 2025, 15 Hours per Week, Evening Hours and Weekends are required

**Salary**:$27.75-$29.72 *_To commensurate with experience_

Aurora, Ontario, L4G 1M2 and travel for client visits, with regular travel in York Region.

**Job Profile**:
The Support Group Coordinator recruits, trains, and provides ongoing support for volunteers and coordinates Family Education/Support Group sessions as well as support for depression groups. This includes on-site group support as needed. This role ensures that volunteers are properly trained and scheduled to lead group sessions while coordinating member and presenter engagement in programs.

**Duties**:

- Coordinates all Family Education and Support Groups and provides informal individual family support as required to active families and those on the waitlist
- Work collaboratively with manager and volunteer manager to identify volunteer opportunities and vacancies. Inform the volunteer job posting and participate in interview process
- Coordinates and updates Family Education curriculum and resources on an ongoing basis according to participant’s feedback, best practices and direction from Director of Services
- Delivers program-specific training to volunteers
- Represents Family Caregivers and Education Program at internal and community events
- Addresses complaints and concerns from participants regarding program in collaboration with Manager
- Provides support to volunteers to de-escalate potential crisis situations (i.e., substance abuse, aggressive clients, suicide intervention)
- Report any incident to manager and submit an incident report as required
- As required attends any support group for problem-solving or education groups
- Coordinates volunteer work schedules
- Ensures volunteer hours are reported for inclusion into agency statistics
- Oversees the arrangement of venues for group sessions across multiple locations
- Oversees the arrangement of guest speakers including medical health providers for individual sessions as required
- Follows CMHA guideline and procedures when bringing external presenters. follow -up with presenters/speakers to provide feedback and obtain suggestions for improvement
- Ensures that program evaluation and feedback surveys are completed as required
- Review feedback and evaluations and share with facilitators to inform quality improvement and future planning
- Works collaboratively with director of services to identify program development and quality improvement initiatives
- Support the director of services in completing United Way reports for mid-term and final evaluation
- Organizing and facilitating regular check-ins and training for volunteers, providing regular feedback and opportunities for discussion

**Requirements**:

- Post-secondary education is required
- Experience in volunteer/staff coordination
- Knowledge of mental health management principles
- Knowledge of issues families face in caring and supporting a person with mental illness
- Lived experience related to mental health is considered an asset
- Experience with group facilitation is considered an asset
- Bachelor’s Degree in Health or Social Services is considered an asset
- Experience working in a not-for-profit organization is considered an asset
- Excellent computer skills required, including Microsoft Office Suite
- Strong analytical and organization skills
- Strong process, detail, communication and customer service skills
- Excellent coaching and mentoring skills
- Highly developed interpersonal and communications skills, both written and oral
- Team player who fosters a culture of continuous improvement and innovation
- Excellent problem-solving skills, and ability to provide recommendations/solutions
- Additional language with excellent verbal, written and reading comprehension is preferred
- Language Skills: Ability to read, write and speak English fluently is required. Fluency in one of the languages of populations served is highly desired
- A valid Canadian Full G driver’s license, a minimum $1,000,000 third party liability insurance
- A satisfactory Vulnerable Sector Screening (Police Check)
- The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job. This information is not const



  • Aurora, Canada York Support Services Network Full time

    **One Full Time Contract Position to September 2023** (with the possibility of an extension or becoming permanent) - In this role, you will be working in collaboration with Children’s Treatment Network to ensure service integration for children and their families with multiple special needs._ Service Planning Coordinators will support families of children...


  • Aurora, Canada Colas Full time

    **Subsidiary**:Miller Paving Limited Location: Aurora, ON **About Us**: The Miller Group is on a mission to build greatness, starting with our biggest asset, our people. We invest in employees by providing the tools and support they need to accomplish their professional goals and succeed in their roles to build a long, rewarding career with us. We’re...


  • Aurora, Canada York Support Services Network Full time

    **One Full-Time Contract Position to March 31, 2024** (with the possibility of extension or becoming permanent) Responsible for the coordination of the Passport Program within York Region, which focuses on adults with a developmental disability seeking community participation supports and/or skills development and respite supports. Responsible for waitlist...


  • Aurora, Canada York Support Services Network Full time

    **One Full-Time Contract to March 2025** (with the possibility of extension or becoming permanent) The Service Solutions Coordinator is responsible for the provision of services within the Regional Services program in the Developmental Services program of YSSN. The Service Solutions Coordinator is also responsible for the compilation and analysis of...


  • Aurora, Canada Canadian Mental Health Association, York Full time

    **Responsibilities**: As a co-facilitator for a Support for Anxiety group, you will introduce discussion topics and help moderate conversation. In addition to the weekly meetings, this role requires attendance at a quarterly volunteer meeting as well as training and orientation before you begin volunteering. You will need to complete a Vulnerable Sector...


  • Aurora, Canada Axiom Group Inc Full time

    **If you're a strong negotiator with an exceptional eye for materials we have the perfect job opportunity for you!** **Where does the **_Materials Buyer _**fit in?** The Materials buyer will be responsible for selecting and purchasing quality products for Axiom Group Inc. They will assist in processing purchase orders, negotiating with suppliers, tracking...


  • Aurora, Canada Colas Full time

    **Subsidiary**:Miller Paving Limited Location: Aurora, ON **Summary**: **As an Operations Coordinator, You Will**: - Ensure compliance with Occupational Health and Safety legislation and with the Miller Health and Safety Policies and Procedures, in daily operations, as well as ensuring that Health and Safety Training is carried out in accordance with...


  • Aurora, Canada Canadian Mental Health Association, York Full time

    **Responsibilities**: As a co-facilitator for a Support for Depression group, you will introduce discussion topics and help moderate conversation. You will be responsible for maintaining all CMHA YSS policies and procedures relating to confidentiality, privacy and health and safety. This role requires you to have personal experience with depression and...

  • Learning Coordinator

    4 weeks ago


    Aurora, Canada CB Canada Full time

    Group DescriptionAt Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle.We are committed to quality and continuous improvement because our products impact millions of...


  • Aurora, Canada Magna International Inc. Full time

    **About us**: We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. **Group Summary**: Magna is more than one of the world’s largest suppliers in the...


  • Aurora, Canada York Support Services Network Full time

    **One Full Time Permanent** The Communications Assistant is a key member of the YSSN’s Communications Team, responsible for planning and coordinating communications activities for YSSN’s Communications Team. In this role, you will work closely with YSSN’s Office Manager and the Communications Team to successfully support our communications...


  • Aurora, Canada Powell Group of Companies Full time

    **Pivot Safety Products**, a division of **RSG International**, is the leading distributor of roadside safety products, proudly serving Canadians since 2013. Our core products include a wide range of end terminals, guide rail systems, high-tension cable systems, sign supports, reduced exposure products, and temporary construction barriers (TCB). Pivot offers...


  • Aurora, Canada Magna International Inc. Full time

    **Group Description** At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle. We are committed to quality and continuous improvement because our products impact...


  • Aurora, Canada Magna International Inc. Full time

    **About us**: We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. **Group Summary**: Magna is more than one of the world’s largest suppliers in the...


  • Aurora, Canada York Support Services Network Full time

    **One Year - Full-time Contract Position **(with a possibility of extension or becoming permanent) Primary functions include provision of assistance and support for adults and children who have a developmental disability and their families. Assist to navigate the service system and explore all community service options available to them. Tasks will include...


  • Aurora, Canada CHATS Full time

    **Service Promotions Coordinator** **The Role** Reporting to the Client Services Manager - Meals on Wheels & Transportation Program, you will effectively expand client base for the Meals on Wheels (MOW) and Transportation programs. Responsible for the development and roll out of the Hot Meals Pilot Project. - This is a temporary full-time position, 35...


  • Aurora, Canada York Support Services Network Full time

    **One.5fte (17.5 hrs/wk) Contract Position to September 2024** (with the possibility of extension or becoming permanent) Streamlined Access provides coordinated access to 26 different mental health, addictions and dual diagnosis services (mental health and developmental disability) in York Region and South Simcoe. The Mental Health Access Worker is...


  • Aurora, Canada Magna International Inc. Full time

    **Group Description** At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle. We are committed to quality and continuous improvement because our products impact...


  • Aurora, Canada Magna Full time

    About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Magna is more than one of the world’s largest suppliers in the automotive...


  • Aurora, Canada Magna Full time

    About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Magna is more than one of the world’s largest suppliers in the automotive...