![ZIM](https://media.trabajo.org/img/noimg.jpg)
Sales Coordinator- Vancouver
6 days ago
ZIM Integrated Shipping Services brings innovating shipping dedicated to our customers. We approach every solution with a can-do attitude with a spirit of togetherness and sustainability. Come join a team of motivated, agile, and results-driven individuals who get the job done every time
Are you ready to ride the wave of the exciting shipping industry Well come aboard - we have an exciting full time opportunity for you in our Vancouver Office
**Benefits**:
- Competitive Salary
- Generous Vacation plan
- Employer covered Group Medical Benefits
- Hybrid workplace
- Career growth and development
- Be a member of a interconnected Global Customer Service Team
**Main Purpose of the Role**:
Reporting to the Sales & Marketing manager. The Sales Coordinator acts as the main support to the Account Owner’s management of their customer portfolio. The SC conducts a wide variety of customer centric transactions in a timely manner to ensure ZIM’s commercial targets and KPI’s are achieved.
**Main Tasks**:
- Serve as the principle point of contact for customer rate requests and on-going price negotiations.
- Manage rate and free time filing in ZIM’s Lead to Agreement (L2A) system.
- Monitor and manage account’s business volume and revenue metrics within the ZIM CRM and ZIM Compass systems.
- Monitor customer’s booking allocation and materialization.
- Interact with other ZIM offices within our global agency network to assist with account related and commercial matters.
- Support AO with customer interactions, information and marketing efforts.
- Requests free time extension approvals from the ZIM Business Unit.
- Target and develop new business opportunities.
- Assist customers with a variety of other operational, customer service and commercial inquiries.
**Reports**:
- Forward booking reports - as required.
- CRM input and analysis - weekly.
- Market or customer analysis reports - as required.
- Account Fact Sheets - as required.
- Missing shipper report - as required.
****
**Requirements**:
- Three to five years related experience or equivalent combination of education and experience.
- Interpersonal Skills
Function:
Global Sales
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