Housing Support Worker

4 weeks ago

Toronto, Canada Street Haven at the Crossroads Full time

**Housing Support Worker-**Full Time**_**:_ **Temporary Contract (**_**until March 31st 2025**_**)**

**Company Overview**

**Position Overview**

Reporting to the Program Director, Shelter and Supportive Housing, The Housing Support Worker provides individualized support to clients, assisting them in achieving their housing-related goals through comprehensive case management, advocacy, and support services. The Housing actively participates in the Shelter and all other Street Haven programs. Housing Support Worker liaises with community agencies, landlords, the Housing Homeless Network, and RENT.

**Key Responsibilities**

**Housing Case Management**
- Conduct collaborative initial housing intake assessments
- Facilitate client transitions from shelter to community housing
- Provide crisis intervention and eviction prevention support
- Offer life skills coaching, budgeting guidance, and community resource navigation
- Maintain a caseload of 6-10 shelter clients
- Collaborate with Shelter Counsellors

**Advocacy and Outreach**
- Facilitate landlord communications and housing site visits
- Support client referrals to essential services (furniture banks, food banks, healthcare, immigration resources, schools, legal services)
- Advocate for client needs
- Collaborate with internal and external housing support networks

**Education and Training**
- Develop and conduct monthly housing workshops
- Facilitate program development with community service providers
- Provide staff training and agency orientation
- Represent the organization in community organizations

**Administrative Duties**
- Prepare and submit quarterly and final reports to Shelter Support and Housing Administration
- Maintain Housing Help database
- Assist in developing funding proposals
- Update Housing Information Board
- Manage housing and eviction inquiries
- Complete special projects as assigned

**Decision-Making Authority**

Within the scope of responsibilities, the Housing Support Worker:

- Manages the Housing Program in conjunction with Shelter Counsellors
- Makes client-related decisions independently
- Consults Program Manager for major decisions

**Leadership Competencies**
- Adaptability
- Equity and Inclusion
- Communication
- Technical Proficiency
- Conflict Resolution
- Continuous Learning
- Innovation
- Strategic Decision-Making
- Proactive Initiative
- Organizational Collaboration
- Problem-Solving

Qualifications and requirements

**Education**
- Degree or 2-year diploma from a registered community in Human Services, Social Work with a minimum of 2 years related experience.

**Experience**
- Minimum of 2 years’ relevant experience preferably in communal living settings.
- Experience working with marginalized women facing concurrent disorders

**Required Skills**:

- Strong conflict resolution abilities
- Excellent communication skills
- Proficiency in database management
- Empathy and client-centered approach
- Knowledge of housing support systems
- Ability to work collaboratively

Working Environment
- Days and evenings
- This position may be single shifted
- This position involves walking, commuting and participating in client recreational activities
- The environment is dynamic and unpredictable and involves regular exposure to clients who have been homeless and are living with challenges associated with mental health and addictions.

**Where we work**

This role is based in Downtown Toronto and requires working on-site 5 days a week, 40 hours weekly. Occasional evening or weekend work may be required. Some travel to other sites as needed.

**Inclusion**

We are committed to creating an inclusive and equitable workplace. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise us in advance if you require accommodation so we can plan as necessary.

**Application process**

To be considered for this position, you are a woman committed to the mission of Street Haven. Street Haven is directed by the principles of Housing First and Harm Reduction, with all policies, procedures and service delivery informed by a demonstrated commitment to diversity and inclusion.

**Job Types**: Full-time, Fixed term contract
Contract length: 4 months

Pay: $23.00-$25.00 per hour

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- This is an onsite role. Is this suitable for you?
- Please share your ideal salary range for this role.
- How many years of experience do you have with communal living settings?
- Do you have experience working with marginalized women facing concurrent disorders?

Work Location: In person

  • Housing Support Worker

    7 months ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Housing Manager, the Housing Worker’s role is to provide support, life skills coaching and guidance to...

  • Housing Support Worker

    2 days ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Housing Manager, the Housing Worker’s role is to provide support, life skills coaching and guidance to...

  • Housing Support Worker

    1 week ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Housing Manager, the Housing Worker’s role is to provide support, life skills coaching and guidance to...

  • Housing Support Worker

    7 months ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Housing Manager, the Housing Worker’s role is to provide support, life skills coaching and guidance to...

  • Housing Worker

    2 days ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    Reporting to the Director of Housing & Special Projects, Margaret’s Housing and Community Support Services (Margaret’s) is seeking a Housing Worker that will assist individuals in searching for, securing, and sustaining affordable housing through the development of housing readiness and provision of case management for homeless individuals, along with...

  • Housing Support Worker

    7 months ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Housing Manager, the Housing Support Worker’s role is to provide support, life skills coaching and guidance to...

  • Housing Stabilization Worker

    7 months ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Manager of Housing, the Housing Stabilization Worker’s role is to work within a client-centred,...

  • Housing Stabilization Worker

    3 months ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Manager of Housing, the Housing Stabilization Worker’s role is to work within a client-centred,...

  • Housing Stabilization Worker

    2 months ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Manager of Housing, the Housing Stabilization Worker’s role is to work within a client-centred,...

  • Housing Support Worker

    3 weeks ago

    Toronto, Canada Houselink & Mainstay Community Housing Full time $30

    About the Role:The Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for facilitating activities that will build a more harmonious community. Housing Support Worker delivers flexible, innovative and tenant-centered programs and...

  • Housing Worker

    4 months ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Organization Introduction**: At Margaret’s Housing & Community Support Services Inc., our mission is to provide a continuum of housing and support services for individuals who struggle with addiction, substance abuse, and mental health challenges through an array of innovative programs, advocacy, and education which empowers individuals to build and...

  • Supportive Housing Worker

    2 months ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Collegeview - Acquired Brain Injury - ABI** **One (1) Bargaining Unit, Permanent Full-Time Position** **Existing Vacancy** **Monday-Friday 8:00am-4:00pm** **Compensation: $24.54 hour** **About Cota** Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role...

  • Supportive Housing Worker

    7 months ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Collegeview - Acquired Brain Injury - ABI** **One (1) Bargaining Unit, Permanent Full-Time P**osition** **Sunday -Thursday 4pm-12am** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to...

  • Supportive Housing Worker

    6 months ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Collegeview - Acquired Brain Injury - ABI** **One (1) Bargaining Unit, Permanent Full-Time P**osition** **Monday-Friday: 8:00am-4:00pm** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love...

  • Supportive Housing Worker

    7 months ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Ongoing Posting (depending on program need)** **Employment Type - Casual** **Multiple Locations** - **Toronto East** - 11 Macey Avenue (Modular Housing Site, Victoria Park/Danforth) - Safe Bed Program (Danforth/Greenwood) - **Toronto West** - 321 Dovercourt Road (Modular Housing Site, Dundas/Ossington) - Bailey House & 33...

  • Supportive Housing Worker

    7 months ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Modular Housing - 321 Dovercourt Road** **One (1) Bargaining Unit, Permanent Full-Time Position** **Monday-Friday: 4:00pm to 12:00am** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year, Cota would love to...

  • Supportive Housing Worker

    7 months ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Modular Housing - 321 Dovercourt Road** **One (1) Bargaining Unit, Permanent Part-Time Position** **Saturday-Sunday 4:00pm-12:00am** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year, Cota would love to...

  • Supportive Housing Worker

    3 months ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Modular Housing - 321 Dovercourt Road** **One (1) Bargaining Unit, Temporary Part-Time Position - 6 Months** **Tuesday-Wednesday 3:00pm -11:00pm*** **Compensation: $24.54 hour** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of...

  • Supportive Housing Worker

    7 months ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Modular Housing-321 Dovercourt Road** **One (1) Bargaining Unit, Permanent Part-Time Position** **Sunday 7:00am-3:00pm** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year, Cota would love to hear from...

  • Supportive Housing Worker

    7 months ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Modular Housing - 321 Dovercourt Road** **One (1) Bargaining Unit, Permanent Part-Time Position** **Sunday-Monday: 3:00pm-11:00pm** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year, Cota would love to hear...