IT Project Coordinator

2 days ago

Toronto, Canada The Sponsorship Collective Full time

**IT Project Coordinator**

**THE SPONSORSHIP COLLECTIVE**

**Who you are**

Your life motto is: “There is only one constant in life, change.” Change excites you. You are bored with work that is repetitive and routine.

When your mom asks you how to add a contact to her phone, you are overjoyed to patiently and calmly support her. Supporting people in using technology in a way that optimizes for their time so they can focus on their strengths is your passion.

Some may have called you a “HubSpot Master”. You are an expert in all things software and technology. You understand HubSpot like the back of your hand. You have experience working with a wide range of platforms.

You love data. You want to spend your day diving into data. Striving for 100% accuracy and getting every single number to align is your personal mission, even though you know it’s impossible.

Making data driven decisions is your superpower. Throwing a band aid on an issue, before understanding the root cause is something you have vowed never to do. You strive to collect all relevant information, data and seek feedback before implementing a solution.

You have the ability to consider 2nd and 3rd order consequences of making decisions. You understand that everything is connected and changes made will have a ripple effect. You can proactively identify potential risks and challenges and make a plan.

You have been acknowledged for your efficient work ethic. Your time management and prioritization skills are a 10/10. You know how to make decisions based on what is an emergency, urgent and priority when multiple people are asking for multiple things.

Unafraid to ask for clarification, prescribe solutions or make suggestions to improve processes. Even when sharing them with your boss or coworker. On the flip side, you have an open mind and are always open to feedback.

You enjoy working with a team and thrive on playing your part. You understand the power of collaboration when working towards a common goal.

**Who we are**

We are a consulting company that helps our clients professionalize their sponsorship program. We support clients from all different backgrounds achieve their sponsorship goals and increase their impact. Many of our clients join our program not knowing a single thing about their property, audience or value and within 90 days sell six-figure sponsorship deals

Our team is resilient, committed and encouraging. We are always looking for ways to grow and improve, both personally and professionally. We believe that when we bring our best, so do our clients and coworkers.

**About the role**

This position will sit in our downtown Toronto office and is a full time in person role (this is not a remote or hybrid position). You will be responsible for managing HubSpot, including integration, user management, and data maintenance. The team will rely on you for all IT support and you will be responsible for creating working systems that optimize for the team's skill set. This is a position for someone who is well experienced in operations and is looking to grow with a fast growing organization in the coaching and consulting space. The Director of Operations will be your manager.

**Responsibilities**
- Lead and manage IT projects, including initiation, planning, execution, monitoring, and completion
- Coordinate and collaborate with cross-functional teams, including sales, marketing, and client success, to ensure project objectives are met
- Determine budget and resources requirements for project completion
- Develop timelines and track milestones to ensure on time delivery for company priorities.
- Develop and manage automations for efficiency and effectiveness
- Create, manage and ensure data reporting accuracy.
- Research and implement best practices for sales analytics.
- Document company automations and systems
- Document and train company on standard operating procedures
- Identify inefficiencies of company resources, time and money and implement solutions
- Identify barriers and limitations within other departments and implement recommendations
- Manage tech stack for maximum efficiency and deliver on company objectives
- Assist all staff with IT Support and equipment set up
- Provide daily updates to the Director of Operations

**KPI’s**
- Data Accuracy
- Ticket Resolution Time
- Administrative Efficiency

**Requirements**:

- Diploma or degree in data analytics, IT management or project management
- 3+ years in business operations experience
- 3+ years of HubSpot experience
- Proven skills in data analysis
- Available to work 40 hours per week between the hours of 9AM - 5PM EST in our downtown Toronto office

**Job Type**:

- In Office
- Employee
- Full-time (40 hours)

**Remuneration**:
60,000 - 80,000 CAD based on experience

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Sc

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