Manager, Medical Education Programs

1 month ago

Ottawa, Canada Department of Medicine Full time

**Manager, Medical Education Programs**

**Description**

Reporting to the Vice Chair (VC) of Education and Training, the Manager, Medical Education Programs manages a team of administrators to support the implementation and operation of the Department of Medicine (DoM) education and training mandates while supporting national and international standards of teaching excellence. The Manager distributes workload, communicates across teams, and performs quality control and assurance activities. This position works closely with DoM medical education Program Directors (PD), Education Directors, administrative Directors, as well as the administration of the Faculty of Medicine (FoM), University of Ottawa (uOttawa). The Manager is responsible for developing processes and procedures, service standards, optimization of resources, budgeting, and reporting, maintaining a positive work culture, leading a large high-performing team, and supporting and facilitating superior educational programming.

**Responsibilities**
- (This is not a complete list):_
- Work with the VC to develop, evaluate, and allocate resources and support available for DoM’s educational programs.
- Work with the VC and education and administrative directors to develop an operational strategy and implementation of resource centralization.
- Promote effectiveness of office resources by identifying challenges, developing solutions, and determining effective implementation strategies
- Lead and support transitions, facilitate engagement, and implement strategies to ensure effective implementation of operational processes and practices.
- Provide direction, training, mentoring, and coaching to the Medical Education Office employees to ensure the highest level of service to all programs.
- Work with the VC and administrative directors to develop office policies and processes (ie, office management practices, financial processes, etc.).
- Encourage the adoption of innovative technologies to enhance internal processes and improve resource accessibility for all stakeholders.
- Facilitate full-cycle recruitment, retention, evaluation, and training plans for administrators.
- Manage employee performance and attendance.
- Work with the VC and administrative directors to prepare and manage the central education office budget.
- Assist PDs and PAs with the management of educational program financial activities and processes or funding concerns.
- Develop reports for tracking program effectiveness through data collection and analysis.
- Adhere to DoM policies and provides input for change to meet operational needs.
- Support the VC and PD’s to plan and execute the strategic direction of the medical education programs by promoting centralized and collaborative resource utilization.
- Utilize knowledge of medical education program requirements to develop efficiencies, advance and improve utilization of technology and software, update policies, and manage changing PARO requirements.
- Provide administrative leadership and organization for accreditation across DoM education programs. Liaise with the PDs and administrators to implement best practices and support a successful accreditation outcome.
- Utilize knowledge of medical education program requirements to develop efficiencies, advance and improve utilization of technology and software, update policies, and manage changing PARO requirements.
- Provide administrative leadership and organization for accreditation across DoM education programs. Liaise with the PDs and administrators to implement best practices and support a successful accreditation outcome.
- Responsible for ensuring all education programs have adequate administrative support for operational effectiveness.

**Qualifications**
- University degree in a related discipline or a combination of related education and experience.
- A minimum of 7 years’ experience as a Program Administrator supporting a medical education program.
- 5 years supervisory/management experience.
- Demonstrated knowledge of medical education programs, Royal College of Physicians and Surgeons, The College of Family Physicians of Canada standards and Accreditation standards, PARO regulations.
- Experience with curriculum development and integrating the use of electronic learning platforms.
- Proficient in technology related to medical education, including CanAMS, WebEx, One45 and Elentra. A demonstrated ability to leverage new technologies to improve accuracy and efficiency.
- Experience analyzing data related to medical education to identify trends and inform program improvements and enhance trainee experience.
- Understanding of budgets and resource allocation and experience capitalizing on new funding sources related to medical education.
- Experience in leadership, mentoring, creating positive working relationships, and collaborations internally and with external stakeholders.
- Experience with managing an administrative office budget and metric reporting.
- Experience le

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