Employment Trainer- Bilingual Preferred

2 weeks ago

Ottawa, Canada Pinecrest-Queensway Community Health Centre Full time

Job title: Employment Trainer
- Bilingual preferred
Status: Regular Full-time

**Salary**: $28.039-$32.987/hr
Hours: 35 hours/week
Application deadline: Until Filled

Who are we?

Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary

The Employment Trainer is responsible for delivering employment services geared to the needs of specific target groups within the full-suite employment model. This position, in consultation with the Employment Services team, is responsible for overseeing the development and implementation of the workshops and training sessions delivered within Employment Services.

Position Responsibilities

Direct Client Service
- Design, develop and deliver workshops, information sessions, and training sessions based on

client need and geared to virtual, distance, hybrid, and in-person services.
- Adjust sessions and workshop plans to accommodate individual and group needs, creating a

positive learning environment for clients.
- Use evidence-based approaches to evaluate workshop effectiveness and to adjust as

needed.
- Manage group dynamics.
- Provide information and resources to clients.
- Reduce barriers to access for the populations served by the program.
- Support clients in their job search.
- Provide direct one-on-one support to clients in a client-centered manner in areas such as

social media and LinkedIn, resume development, portfolios, value propositions, references,
interview skills, and networks.
- Assist in promotional activities and client recruitment/outreach including community

presentations.
- Establish working relationships with relevant agencies/services that support client needs.
- Make referrals to other staff and/or agencies pertaining to relevant client issues.
- Provide assistance with intake/assessment processes.
- Monitor client attendance and report as required.
- Maintain awareness of current issues and developments in the respective field.
- Provide financial supports to clients in keeping with program guidelines.
- Track financial supports provided to clients.

Administration and Clerical
- Maintains electronic/paper client records and protects the confidentiality of the

information.
- Performs administrative functions as required by the program.
- Assists in maintaining the program database by entering data, generating reports,

supporting analysis, and regular auditing of data integrity.
- Ensures all data is accurate and entered on a timely basis.
- Collects statistics and prepares reports as required.

Teamwork and Collaboration
- Maintains effective communication of information among internal and external

stakeholders.
- Assists in the development of program specific policies and procedures/guidelines and in

the overall planning and development of the program.
- Participates in the evaluation component of relevant program.
- Participates in the internal chart audit process.
- Provides support to clients of team members as needed.
- Provides resources and support to program staff pertaining to specific client issues.
- Participates in staff development as appropriate to the position.

Leadership
- Fosters an environment of continuous learning through staff mentoring and development

Position Requirements

Education
- Bachelor Degree in Social Sciences or related field or equivalent combination of experience

and education

Professional Experience
- 3 to 5 years experience in the following areas:

- Facilitation and/or employment counseling in related field
- Experience in employment related initiatives

Key Competencies
- Knowledge of issues, trends and legislation in the employment field and the labour market
- Certified in, or have demonstrated knowledge of common assessment tools
- An understanding of the factors affecting employability
- Knowledge of adult learning principles
- Knowledge of instructional design
- Experience in and knowledge of group facilitation principles
- Knowledge of community and social service resources, in particular services for job seekers
- Experience in workshop planning, development and delivery over a variety of platforms

Linguistic Profile (for Centres with French Language Service Designations)
- Under the Centre’s designation to provide French Language Services
- Based on New Avenues Linguistics Rating Scale: A+ (highest skill) to C- (lowest skill)
- French (oral expression): A (preferred)
- French (oral comprehension): A (preferred)
- French (reading comprehension): A (preferred)
- Other langua

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