Volunteer Support Case Worker

2 weeks ago


Sherwood No, Canada Regina Open Door Society Full time

The Regina Open Door Society (RODS) is a non-profit organization that provides settlement and integration services to refugees and immigrants in Regina. RODS is committed to meeting the needs of newcomers by offering programs and services that enable them to achieve their goals and participate fully in the broader community.

We are located in the City of Regina on Treaty 4 land, which is recognized as the traditional territory of the nêhiyawak/Cree, Nahkawē/Saulteaux, Anihšināpēk, Dakota, Lakota, Nakoda, and the homeland of the Métis Nation.

The Regina Open Door Society Inc. is seeking a qualified individual to staff the full-time term position of Volunteer Support Case Worker. The start date for this position is January 2, 2025, to March 31, 2025, with the possibility of an extension

**Position**Summary**:
This position reports to the Manager of Settlement and Family Services and the Welcoming Community for Newcomers Team Leader.

The primary mandate of this position is to work in close collaboration with WCN Team Leader to promote volunteering opportunities within the community. Volunteers are needed to facilitate group activities such as social and cultural programs, networking for professionals, and conversation circles, as well as individual mentoring and support.

Other responsibilities include recruiting, training, matching and supporting volunteers to enable them to assist newcomers to participate in the community. This position will also work with the WCN Team Leader to deliver leadership training for newcomers and connecting newcomers with organizations for volunteering opportunities.

**Primary**Responsibilities**:

- Work in close collaboration with WCN Team Leader to recruit volunteers for various opportunities such as mentors, tutors, event helpers and group activities facilitators
- Conduct intake with newcomer clients
- Promote volunteering opportunities within settlement program
- Recruit and support Volunteers in various opportunities and activities (as
- Mentors, Literacy Tutors, Event Helpers, Group activities etc.)
- Deliver training and orientation workshops for all incoming volunteers
- Deliver Leadership training for newcomers (i.e., Toastmasters, Writing Workshops etc.)
- Match newcomers with Community organizations for volunteering opportunities
- Prepare reports (i.e., volunteers and community connection activities, monthly, annual, financial, meeting minutes).
- Work with other staff and community agencies to organize events (i.e.,
- Volunteer Appreciation Event).
- Working with clients and volunteers to overcome intercultural communications difficulties
- Promote and Deliver Orientation Sessions, Conversation Circles and Leadership Programs on Volunteerism (i.e., INVOLVE, Wednesday Conversation Circles, etc.).
- Utilize marketing resources to promote activities and disseminate information that is consistent to RODS marketing and Communications Plan.
- Develop program-relevant resource materials as needed.
- Compile and maintain the volunteer database to generate reports, statistics and analysis on the agency's utilization of and impact of volunteers on the Community Connections program
- Attend conferences and workshops that promote volunteering and volunteer management profession, as required.
- Other duties assigned.

**Desired**qualifications/Education**:

- Volunteer certification/diploma or an equivalent combination of related training and a minimum of 2 years' experience in the Volunteer support position. A relevant undergraduate degree is preferred.
- Proficient verbal and written knowledge of English
- Additional language skills relevant to populations served is an asset
- Demonstrated ability to promote volunteerism
- Ability to identify volunteer strengths/needs concerning volunteer opportunities
- Understanding of social service programming and resources, multiculturalism and immigrant/refugee issues
- Ability to organize and facilitate group activities
- Ability to maintain and keep accurate and up-to-date client records
- Excellent communication, interpersonal/relationship-building intercultural competency, as well as crisis intervention, conflict resolution, critical thinking, and problem-solving skills/techniques
- Ability to work in a fast-paced, multicultural and diverse environment
- Ability to work independently, set priorities, manage multiple tasks and meet deadlines
- Flexibility and willingness to work outside of regular work hours
- Excellent teamwork and strong work ethics

Other Requirements
- Criminal Record Check
- Valid Class 5 Drivers License
- Access to a reliable vehicle
- Clean driver's abstract

Regular work hours of work are Monday to Friday from 8:15 AM to 4:00 PM. This position will be required to work after hours (evenings and weekends). All positions at RODS require a clean criminal record/child abuse registry check. There is a cost-shared benefits package and a 3% employer contribution to the Saskatchewan Pension Plan available to the e



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