Rfo Supervisor, East/foote Field

7 days ago

Edmonton, Canada University of Alberta Full time

**Department** VPFO Saville Community Sports

**Salary range** $64,046.58 to $87,795.27

**Hours per week** 40

**Grade** 9

**Posted date**

**Closing date** December 20, 2024

**Position Type** Full Time - Operating Funded

**Description**:
This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

**Location -**This role is in-person. Work primarily takes place at South Campus Edmonton.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. **Learn more**.**

**Working for Campus & Community Recreation (CCR)**

Campus & Community Recreation (CCR) offers programs and facilities aimed to meet the needs and interests of the broad range of communities that we serve. From group exercise to individualized personal training; from healthy living activities to physical assessments preparing for specific work environments; from recreational sports to elite sport training; and a range of ethnic and cultural dance, Campus & Community Recreation has the breadth and depth of activities to enhance the experiences of students, staff and community members alike.

Campus & Community Recreation has three facilities on the University of Alberta South Campus - Saville Community Sports Centre (East and West), Foote Field and the Saville Tennis Centre. Foote Field features competition level artificial turf, track, and grass field, as well as a multi-use plaza, conference room, and lounge space. East facilities feature a curling rink (10 sheets), tennis courts (8 courts), fitness centre, bar and lounge, sport performance centre, and various multi-purpose spaces. West facilities feature nine gymnasiums, a competition gym, gymnastics centre, fitness studio, classrooms and food, and beverage services. The sport and recreation facilities on south campus experience over 3.4 million visits per year.

**Position**

The RFO Supervisor, East/Foote Field provides leadership and supervision to the Recreation Facility Operations South Campus team within Campus & Community at the University of Alberta. The Supervisor participates in the development and activation of the Campus & Community Recreation overarching goals and assists team members in understanding the linkage between their day-to-day activities and the overarching goals of the organization. The Supervisor is an active participant in the CCR Leadership Group, all supervisory staff within CCR, contributing ideas, collaborating with colleagues and initiating discussions to improve the delivery of service to CCR clients.

Specifically, the Supervisor leads a team of 9 direct reports (2 RFO II and 7 RFO I positions) and approximately 3-5 casual staff indirect reports. The Recreation Facility Operations South Campus team is responsible for the 18-hour a day, 7 day a week day-to-day operation of recreation facilities on south campus including Saville Community Sports Centre East, Foote Field including artificial turf, track, Outdoor Tennis Centre and Dome management. The team supports the technical operation of a variety of specialized facilities including a 10-sheet curling rink, 8-court indoor tennis centre, artificial turf field, premier natural grass field, east natural grass field, 400m track, outdoor tennis centre and multi-purpose spaces such as classrooms, meeting rooms and studios. The Recreation Facility Operations South Campus team ensures the daily operational requirements are professional, effective and efficient. The Supervisor works closely with staff members to ensure the exemplary delivery of client-focused service.

**Duties**
- Leads and delivers client focused customer service; anticipates client needs and proactively addresses concerns.
- Develops, reviews and revises processes and services to create efficiencies; where processes affect other operational areas, recommends revised processes to the Senior Manager.
- Oversees staff schedules and assignment of duties to ensure effective oversight of facility operations during all operating hours.
- Develops administrative tools to support effective monitoring of facility and equipment conditions and training tools.
- Develops, impleme

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