Writer, Learning Development

2 weeks ago

Vancouver, Canada Union Gospel Mission Full time

Writer, Learning Development

**Department**:People and Culture

**Branch**:Learning Development

**Location**:601 E Hastings St, Vancouver

**Reports to**:Manager, Volunteer Resources & Learning Development

**Job Summary**:
The Writer, Learning Development will report to the Manager of Volunteer Resources and Learning Development and will specifically focus on creating and writing supportive resources for the UGM Staff teams. This will range in writing training manuals, program procedural templates, and other supportive resources for staff. While not part of the Creative Services team, the writer will be in consultation with them on using the “UGM voice” and other brand guidelines to incorporate it into the program side of things. Additionally, there will be opportunity to assist in writing curriculum for trainings specifically centered on supporting staff. The writer will seek to work in partnership across branches to identify sharable resources and produce resources where there are gaps
Main Duties and Responsibilities:

- Model Christ in word and deed.

Research and Design
- Work with the Manager to write and coordinate universal training for all departments, supportive documents, and resources.
- Consult with Managers, across departments, to identify resource needs and approaches that will support staff. This may involve consultation with other team members to gather information, and collaborating for ongoing research and editing purposes (i.e. determining which documents need to be edited or created).
- Research resources and best practices that other organizations and sectors have in place that may support UGM’s programs and staff.

**Written Communication**
- Write, edit and proofread all Learning Development communications copy that meet project goals and objectives. Writing projects include training manuals, program resources, transcribing, editorial, reports, storyboards, scripts, technical copy, signage and copy for print and digital projects.
- Ensure all written communications copy aligns with UGM’s brand guidelines and voice.
- Execute requests for writing projects within Learning Development, managing at each stage of writing projects including drafts, proofing, implementing edits and delivery.
- Coordinate projects with inter-departmental teams. Attend discovery meetings, communicate project needs, provide feedback and follow-up on projects with UGM’s Creative Services team.
- When necessary, provide on-site interview and consultation with program managers and staff.
- Assist in cataloguing and writing curriculum for program centered trainings.

**Concept Development & Creative Process**
- Participate in a collaborative creative process with Manager, Volunteer Resources & Learning Development and at times the CS team as needed (graphic designer, photographer, creative producer and external contractors) to brainstorm and creatively solution to program pieces. This includes Research & Discovery, Concept Development & Presentation, Storyboarding, and Design Development.
- Participate in discovery meetings with internal clients to understand project goals and objectives.

**Voice & Branding**
- Maintain UGM’s voice and grammar standards in all print and digital communications.
- Adhere to UGM’s writing style guide in consultation with the CSPS.

**Collaboration**
- Build strong relationships with department through out UGM to assist in gathering information, noting points of similarity and difference, and creating strong communication pathways.
- Model open communication and work collaboratively within UGM as a whole for the good of the organization, in support of UGM’s mission, core values and strategic plan.
- Supervise outside consultants and vendors, as necessary.

General
- Adhere to all UGM published policies, practices and procedures, including Occupational Health and Safety.
- Perform other duties as assigned.

Knowledge, Skills and Abilities:

- A vibrant and growing relationship with Jesus Christ our Creator, as Saviour and Lord.
- The powerful nature of language requires that the person filling this position work from a lens that is trauma-informed, anti-oppressive, strengths-based, including understanding a collaborative and wraparound approach to care.
- Excellent communication and computer/word processing skills are required (Google Drive, Teams, Word, Outlook, and Excel).
- Demonstrated analytical thinking and organizational skills required.
- Experience writing and developing training curriculum is an asset.
- Relevant training and experience required.

Behavioural Competencies:Adaptability/Flexibility (Level 2):
Adjust approach to meet needs of changing conditions, situations, and people to work effectively in difficult or ambiguous situations.
Christ-likeness (Level 1):
Demonstrate the love of Christ in word and deed by living out the values of the Gospel.
Delivering Results (Level 3):
Remain self-motivated and focused until the best possible results are achie

  • Rbs Technical Writer

    7 days ago

    Vancouver, Canada Teck Resources Limited Full time

    Reporting to the RBS Training Supervisor, the RBS Technical Writer, will assist with standardization, alignment and quality control of documents and other training materials. Training materials should be written in a way that explains technical information in simple language that can be easily understood by end users. The Technical Writer will develop and...

  • Rbs Technical Writer

    4 days ago

    Vancouver, Canada Teck Resources Limited Full time

    **Summary**: Reporting to the RBS Training Supervisor, the RBS Technical Writer, will assist with standardization, alignment and quality control of documents and other training materials. Training materials should be written in a way that explains technical information in simple language that can be easily understood by end users. The Technical Writer will...

  • Technical Writer

    19 hours ago

    Vancouver, Canada AccelByte Full time

    At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox...

  • Op-ed Writer

    7 days ago

    Vancouver, Canada ClearWay Law Full time

    **About us** We are agile, innovative and our goal is to solve the access to justice problem in Canada. We want to give the public the right information so that they can make informed decisions when hiring a lawyer. Our work environment includes: - Work-from-home days - Growth opportunities ClearwayLaw is an online legal marketplace that is working hard...

  • Learning and Development Facilitator

    1 day ago

    Vancouver, Canada ICLD - Indigenous Communities for Leadership & Development Full time

    **ICLD** (Indigenous Community for Leadership and Development) **Openings for CONTRACT TRAINING SERVICE FACILITATORS** **Who We Are and What We Offer**: ICLD is a leading provider of multi-level Training Services. We offer programs, courses, and workshop opportunities. We seek highly motivated, focused, energetic, and career-oriented individuals who...

  • Technical Writer

    2 weeks ago

    Vancouver, Canada Visier Inc. Full time

    A Technical Writer - Customer Education on the Visier University team, designs and develops exceptional analytics learning experiences to drive revenue and the adoption of our products. Work cross-functionally to create technical customer-focused eLearning and instructor-led courses and drive the process and language standardization for our team. You’ll...

  • Technical Writer

    1 week ago

    Vancouver, Canada Visier Inc. Full time

    A Technical Writer - Customer Education on the Visier University team, designs and develops exceptional analytics learning experiences to drive revenue and the adoption of our products. Work cross-functionally to create technical customer-focused eLearning and instructor-led courses and drive the process and language standardization for our team. You’ll...

  • Technical Writer

    7 days ago

    Vancouver, Canada Visier Inc. Full time

    A Technical Writer - Customer Education on the Visier University team, designs and develops exceptional analytics learning experiences to drive revenue and the adoption of our products. Work cross-functionally to create technical customer-focused eLearning and instructor-led courses and drive the process and language standardization for our team. You’ll...

  • Technical Writer

    1 day ago

    Vancouver, Canada Electronic Arts Full time

    **TECHNICAL WRITER - FROSTBITE** Electronic Arts Inc. is a global leader in interactive entertainment. We develop games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres. Frostbite is EA's state-of-the-art multi-platform game development engine. Our global team empowers game creators to...

  • Technical Writer

    6 days ago

    Vancouver, Canada T-Net British Columbia Full time

    Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes. Embarking on an exciting new chapter in our growth story, we are looking for talented...

  • Technical Writer

    7 days ago

    Vancouver, Canada T-Net British Columbia Full time

    Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes. Embarking on an exciting new chapter in our growth story, we are looking for talented...

  • Technical Writer

    7 days ago

    Vancouver, Canada T-Net British Columbia Full time

    Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes. Embarking on an exciting new chapter in our growth story, we are looking for talented...

  • Technical Writer

    2 days ago

    Vancouver, Canada PortaOne Full time

    PortaOne is looking for a technical writer to join our team. You’ll be working with new release guides, handbooks that keep updating permanently. At PortaOne, we have complicated products — and we seek a professional that’ll be explaining them in clear and simple language. Our aim is that both engineers and decision-makers that might not possess...

  • Technical Writer

    20 hours ago

    Vancouver, Canada Electronic Arts Full time

    **Frostbite is EA’s proprietary game engine that comes equipped with tons of tools and technologies designed to build incredible games. Our in-house engine offers the unique ability to adapt to each game while working hand-in-hand to prioritize what to build. Our goal is to empower creators all over the world to bring their best ideas to life by creating...

  • Technical Writer

    1 week ago

    Vancouver, Canada Insurance Council of BC Full time

    The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. **Why Work for the Insurance Council?** Work with a great team of people in a...

  • Learning Developer

    6 days ago

    Vancouver, Canada T-Net British Columbia Full time

    As Learning Developer, you will create instructionally sound, engaging, and targeted learning solutions. Using the organization's Learning Framework, you will work collaboratively with operational subject matter experts and Learning Design Specialists to produce learning solutions that positively impact business goals and employee effectiveness. You are...

  • Learning Developer

    7 days ago

    Vancouver, Canada T-Net British Columbia Full time

    As Learning Developer, you will create instructionally sound, engaging, and targeted learning solutions. Using the organization's Learning Framework, you will work collaboratively with operational subject matter experts and Learning Design Specialists to produce learning solutions that positively impact business goals and employee effectiveness. You are...

  • Learning Developer

    7 days ago

    Vancouver, Canada T-Net British Columbia Full time

    As Learning Developer, you will create instructionally sound, engaging, and targeted learning solutions. Using the organization's Learning Framework, you will work collaboratively with operational subject matter experts and Learning Design Specialists to produce learning solutions that positively impact business goals and employee effectiveness. You are...

  • Proposal Writer

    Found in: Talent CA 2 C2 - 1 week ago

    Vancouver, Canada CB Canada Full time

    The OpportunityAs a Proposal Writer, you will assist with the business development and growth of Altus Group’s Cost & Project Management group in British Columbia and the US West Coast. Specifically, the role will focus on proposals, including: research, analysis, development, tracking, and writing proposals for prospective and existing clients.The...

  • Learning and Development Manager

    2 weeks ago

    Vancouver, Canada EightSix Network Inc Full time

    Location: 530 West Broadway, Vancouver BC, CanadaCore hours: Monday to Friday from 8am – 4:30pm PSTWe value collaboration, both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 3 days per week Role SummaryAs the Learning & Development Manager, you will partner...