Credit Services Representative

2 weeks ago

Toronto, Canada Bank of America Full time

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. In Canada, Bank of America has a strong market position on which to continue to build, as well as a clear commitment to the market.

Primary responsibility is to serve as point of contact for assigned Borrower and Lenders for loan related servicing matters on moderately complex deals. With some supervision, deliver the highest level of service to agents, lenders, borrowers and internal business units while ensuring compliance with servicing agreements, government regulations and policies/procedures. Key all transactions into credit facility and loan system of records and workflow tools. Ensures all communication occurs timely and accurately. Monitor assigned credit facilities and loan accounts to ensure funding and payment compliance with credit agreements, loan documentation, lender or borrower instructions, internal procedures and approvals. Monitor, calculate and/or instruct payment processing for borrower payments, disbursements, interest and fees. Monitor and manage past dues and reconciliation exceptions. May assist managers in performing quality assurance. The successful applicant will have a basic understanding of credit-related products and experience with credit documentation.

**Responsibilities**
- Service loan requirements for a global and regional corporate and commercial credit portfolio, acting in agency, participant and sole lender roles
- Process loan accounting entries, commitment and loan records, loan statements, interest and fee billings, intra-day wire reconciliation accounts
- Review and adhere to credit portfolio legal documentation, corporate documents and policies and procedures
- Monitor/Support administrative duties, such as control reporting and records filing

**Qualifications**
- University degree with preference to finance or math and superior academic achievement
- Strong analytical and problem solving skills
- 1+ years of credit servicing and basic knowledge and experience to interpret complex Corporate and Commercial legal credit agreements is an asset
- Attention to detail and ability to accurately act on detailed instructions under pressure
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Participate in and support collaborative efforts to advance tools and technology enhancements
- Ability to work independently as well as in a team environment
- Excellent communications and organizational skills
- Ability to manage multiple tasks and flexibly adapt in a fast paced and challenging environment adjusting to evolving business needs
- Availability to work overtime, weekends and statutory holidays

**Additional Qualifications**
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

**What Bank of America Offers**

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

**Bank of America is an Equal Opportunity Employer.**

**Job Band**:
H6

**Shift**:
**Hours Per Week**:
37.5

**Weekly Schedule**:
**Referral Bonus Amount**:
0

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