Junior Service Advisor

3 months ago

Guelph, Canada AutoCanada Inc. Full time

**Junior Service Advisor**
**Guelph Hyundai**
**Hamilton, ON**

Are you looking to drive your career forward?

We are looking for those who are passionate about delivering an exceptional customer experience to join our growing team You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership. This is a fast-paced environment, and with the right attitude and abilities we will offer training to advance your career

Sounding good so far?

**What's in for you?**
- Competitive compensation package
- Health and Dental Benefits
- Life Insurance
- Employee Vehicle Purchase Plan
- Employee and Family Assistance Program

**Your Key Responsibilities**:

- Own providing exceptional customer service to our valued clients by exceeding their needs and expectations.
- Answering incoming phone calls and inquires related to vehicle servicing.
- Meet and greet customers arriving for service appointments.
- Create quotes and work orders for vehicle repairs.
- Consult with automotive technicians regarding required repairs and or maintenance work and provide repair options to our clients including providing clients with in-depth information about available aftermarket and OEM part options.
- Provide the clients with regular information and updates regarding the status of vehicle repairs.
- Work with the parts department to determine parts availability and scheduling of future service appointments.
- Complete and close repair orders.
- Advise clients about warranty protections and potential cost savings.
- Review the repair order and service performed with the client after the service has been completed.

**You’ll need**:

- 1 year + experience in a customer service or sales capacity, preferably related to the automotive industry.
- Ability to be professional and deliver exceptional service to clients.
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
- Excellent verbal/written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers.
- Strong organizational and time management skills.
- Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets.
- A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments.
- Detail oriented, self-motivated and resourceful.
- Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.).
- Knowledge of CDK computer operating system or similar systems would be considered an asset.
- Must possess a valid driver's license and a safe driving history.
- Ability to work some Saturdays once trained.

We thank all applicants for their interest; however only those selected for an interview will be contacted. At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

  • Junior Parts Advisor

    3 months ago

    Guelph, Canada AutoCanada Inc. Full time

    **Junior** **Parts Advisor** **Guelph Kia** **Guelph** **, ON** Are you looking to drive your career forward? Guelph Kia is looking for a full time Parts Advisor** **to join our growing team! Your love of cars & dealing with the public coupled with your commitment to delivering the highest level of customer service will ensure your success at Guelph...

  • Junior Parts Advisor

    3 months ago

    Guelph, Canada AutoCanada Inc. Full time

    **Parts Advisor** **Guelph Kia** **Guelph, ON** Are you looking to drive your career forward? Guelph Kia is looking for a Junior Parts Advisor** **to join our growing team! Your love of cars & dealing with the public coupled with your commitment to delivering the highest level of customer service will ensure your success at Guelph Kia. **What's in for...

  • Junior Parts Advisor

    5 months ago

    Guelph, Canada Guelph Nissan Full time

    We are seeking a motivated and responsible Junior Parts Advisor / Delivery Driver to join our team. This dual role will primarily involve assisting our Parts Department in handling inventory, assisting both internal and external customers, and delivering automotive parts to our valued clients. **Parts Advisory**: - Assist customers in identifying and...

  • Service Advisor

    3 months ago

    Guelph, Canada Olympic Honda Full time

    Olympic Honda the longest serving Honda dealership in Canada is looking for a Senior Service Advisor to join our award winning team We are looking to add a Senior Service Advisor to our team, who has experience and/or a good working knowledge of the automotive repair industry. - Self-motivated and well organized - Excellent customer oriented and...

  • Service Advisor

    3 months ago

    Guelph, Canada Olympic Honda Full time

    Olympic Honda the longest serving Honda dealership in Canada is looking for a Senior Service Advisor to join our award winning team We are looking to add a Senior Service Advisor to our team, who has experience and/or a good working knowledge of the automotive repair industry. - Self-motivated and well organized - Excellent customer oriented and...

  • Service Advisor

    3 months ago

    Guelph, Canada olympic honda Full time

    Olympic Honda the longest serving Honda dealership in Canada is looking for a Senior Service Advisor to join our award winning team We are looking to add a Service Advisor to our team, who has experience and/or a good working knowledge of the automotive repair industry. - Self-motivated and well organized - Excellent customer oriented and communication and...

  • Service Advisor

    1 week ago

    Guelph, Canada AutoCanada Full time

    AutoCanada , the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Service Advisor to work at our Guelph KIA location! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized...

  • Senior Sales Advisor

    4 weeks ago

    Guelph, Canada VinFast Canada Full time

    About VinFastVinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2024 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe....

  • Senior Sales Advisor

    3 weeks ago

    Guelph, Canada Accoravillage Full time

    ON Sales - Guelph, 945 Woodlawn Road, Guelph, Ontario, Canada Req #87Friday, August 9, 2024About VinFastVinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2024 we embark on our next mission - global expansion with the...

  • Senior Sales Advisor

    4 weeks ago

    Guelph, Canada VinFast Canada Full time

    About VinFastVinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2024 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe....

  • Senior Sales Advisor

    3 weeks ago

    Guelph, Canada Accoravillage Full time

    ON Sales - Guelph, 945 Woodlawn Road, Guelph, Ontario, Canada Req #87Friday, August 9, 2024About VinFastVinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2024 we embark on our next mission - global expansion with the...

  • Automotive Service Advisor

    3 months ago

    Guelph, Canada Guelph Volkswagen Full time

    Job Summary: **Responsibilities**: Provide Excellent Customer Service: Deliver outstanding customer service and demonstrate ongoing commitment to meet customer needs. Respond to customer inquiries promptly and effectively. Understand customer needs and provide comprehensive solutions. Address and resolve customer concerns and problems in a timely...

  • Automotive Service Advisor

    3 months ago

    Guelph, Canada Guelph Volkswagen Full time

    Job Summary: **Responsibilities**: Provide Excellent Customer Service: Deliver outstanding customer service and demonstrate ongoing commitment to meet customer needs. Respond to customer inquiries promptly and effectively. Understand customer needs and provide comprehensive solutions. Address and resolve customer concerns and problems in a timely...

  • Automotive Service Advisor

    2 months ago

    Guelph, Canada Eknors Auto Inc Full time

    Responsibilities: - Greet customers and provide excellent customer service throughout their visit - Listen to customer concerns and accurately document them - Conduct vehicle inspections and identify necessary repairs or maintenance - Provide customers with detailed explanations of recommended services and associated costs - Upsell additional services or...

  • Automotive Service Advisor

    3 months ago

    Guelph, Canada Guelph Volkswagen Full time

    Job Summary: **Responsibilities**: Provide Excellent Customer Service: Deliver outstanding customer service and demonstrate ongoing commitment to meet customer needs. Respond to customer inquiries promptly and effectively. Understand customer needs and provide comprehensive solutions. Address and resolve customer concerns and problems in a timely...

  • Service Advisor

    4 weeks ago

    Guelph, Canada The Metro Truck Group Full time

    FULL-TIME SERVICE ADVISOR POSITION - METRO TRUCK GROUP, GUELPH LOCATION. The Metro Truck Group of Companies is a full range service centre for all heavy truck and trailer needs. As our trusted brand continues to evolve, we are looking for a Service Advisor to join our team at Guelph location. The Service Advisor is a central role within the company as they...

  • Senior Sales Advisor

    3 weeks ago

    Guelph, Canada VinFast Auto Canada Full time

    À propos de VinFast VinFast est le premier fabricant automobiles vietnamien haut de gamme, de plus nous avons réussi à atteindre notre objectif initial d'être n° 1 dans tous les segments automobiles localement en moins de 2 ans. Maintenant, en 2024, nous entamons notre prochaine mission - l'expansion globale avec le lancement de notre gamme de VUS...

  • Senior Sales Advisor

    3 weeks ago

    Guelph, Canada VinFast Auto Canada Full time

    À propos de VinFast VinFast est le premier fabricant automobiles vietnamien haut de gamme, de plus nous avons réussi à atteindre notre objectif initial d'être n° 1 dans tous les segments automobiles localement en moins de 2 ans. Maintenant, en 2024, nous entamons notre prochaine mission - l'expansion globale avec le lancement de notre gamme de VUS...

  • Junior Service Advisor

    3 months ago

    Guelph, Canada Guelph City Mazda Full time

    Be part of a well known and respected name and brand, Queenston Automotive Group at Guelph City Mazda**. **Our almost 60 years of unwavering commitment to exceptional customer service defines our culture, guiding decisions and actions. Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right...

  • Automotive Service Advisor

    2 months ago

    Guelph, Canada Wayne Pitman Ford Lincoln Inc Full time

    **Automotive Service Advisors for the Main Shop** **Automotive Service Advisor for the Quicklane Shop** Here is what we are looking for when we H.I.R.E: **H**: Honesty - Be truthful and transparent with co-workers and customers. **I**: Integrity - Do the right thing and be a team player. **R**: Reliability - Show up and bring a consistent work...