Executive Assistant to The Chief Experience Officer
3 weeks ago
YVR is a globally awarded airport and a place of connection, community, people and passion. The purpose of the Guest Experience team is to drive exceptional service standards which leads to increased non-aeronautical revenues. We create a welcoming, people-first experience for our guests, team members and the greater community.
**Position overview**
Executive Assistants are highly valued at YVR. We are looking for an extremely capable individual, with exceptional organizational, time management and people skills, and the ability to deliver YVR's purpose and culture to our customers, internal team and stakeholders every single day. You will enjoy autonomy and the challenge of using a diverse range of administrative skills to support one of our key executive team members. His success will be yours and the team’s success, in a shared environment where collaboration is paramount.
**Key responsibilities include**:
- Work directly with the Chief Experience Officer (CXO) to support all aspects of his daily work routine
- Maintain the CXO’s calendar, including scheduling meetings, appointments, speaking engagements, and travel (may include domestic and international) arrangements
- Serve as a liaison between the CXO, YVR staff and the public
- Coordinate work with other YVR staff as needed; play a key role in the coordination of staff efforts both within and outside the department
- Assist the CXO in the development of presentations, reports and papers for internal and external audiences
- Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials.
- Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports and agenda material
- Other additional and/or alternative duties as assigned from time to time, including supporting other departments or executives, as needed
**Key qualifications include**:
- 3-5 years’ demonstrated administrative support experience at the executive level, supplemented by a post-secondary education (Bachelor’s degree preferred); a quick learner who is interested in the dynamic operation of YVR airport
- Exceptional interpersonal and communication skills with solid editing and proof-reading capabilities
- Demonstrated ability to prioritize in a changing environment and capacity to work well under pressure, independently
- Energetic and eager to tackle new projects and ideas
- Comfortable interacting with high-level executives
- Financial knowledge with the ability to prepare budgets and forecasts
- Team player who enjoys collaboration and has a willingness to assist other Executive Assistants during peak periods, as well as providing coverage during absences, if necessary
**Who We Are**
YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.
At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive. We strive to provide an environment that reflects the diversity of our communities, allowing us to better serve them.
Join us on this journey as we continue to transform our airport to better serve our communities.
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