Coordinator, Risk Management, IT Resilience
2 months ago
Ride the next mile with us
- Responsibilities
Your main duties will include:
- working closely with the overall Intelcom IT team to ensure alignment between IT resilience and compliance & cybersecurity strategies and business objectives when it comes to Risk Management related projects and initiatives such as Enterprise Risk Management (ERM), Disaster Recovery (DR), Business Continuity (BC), Crisis Management (CM), Incident Management (IM) and Cybersecurity,
- advising the IT resilience and compliance team on best Risk Management practices, latest trends and technologies used to support current functional processes,
- supporting and coordinating IT resilience and compliance & cybersecurity testing and training endeavours across departments, offering mobilization, coordination, support and guidance,
- assisting in documenting key IT resilience and compliance & cybersecurity plans, policies, procedures, post-mortems and processes in the spirit of building and sustaining such programs,
- handling internal and external queries, and
- ensuring and aligning compliance with regulations and external vendor requirements.
Note: This job description is a general outline of the responsibilities and qualifications required for the Coordinator, Risk Management, IT Resilience & Compliance role. It is not exhaustive, and duties may change or be added as necessary to meet the needs of the business.
Main Responsibilities
- Overall Risk Management departmental duties (30% of time)
- Coordinate technical and business-related IT resilience and compliance & cybersecurity testing and training programs within Intelcom;
- Be a liaison in the delivery of IT resilience and compliance & cybersecurity program questions, requests, feedback, etc;
- Assist in creating and supporting IT resilience and compliance & cybersecurity automation endeavours in collaboration with the IT automation team (e.g. visualization dashboards, periodic reminders);
- Serve as a trusted advisor to the IT Resilience and Compliance & Cybersecurity teams and management by recommending solutions to support the delivery and execution of testing and training initiatives, enhancing organizational effectiveness and employee engagement;
- Collaborate with cross-functional teams to design and implement IT resilience and compliance & cybersecurity testing and training programs, plans, processes and initiatives;
- Contribute actively in the development of initiatives to strengthen team engagement, satisfaction, general well-being and diversity and inclusion;
- Educate on IT resilience, IT compliance and Cybersecurity practices;.
- Assist in developing business cases to fund IT resilience and compliance & cybersecurity initiatives when required; and
- Other related duties as assigned.
- Compliance and Cybersecurity duties: (50% of time)
- Coordinate, plan, facilitate, mobilize and deliver technical and business-related IT resilience and compliance & cybersecurity testing and training initiatives on an annual basis within such programs as:
- Enterprise Risk Management (ERM),
- Disaster Recovery (DR),
- Business Continuity (BC),
- Crisis Management (CM),
- Incident Management (IM) and
- Cybersecurity;
- Document and maintain key IT resilience and compliance & cybersecurity plans, policies, procedures, post-mortems and processes in the spirit of building and sustaining such programs;
- Maintain compliance controls and records through an automated system;
- Participate in technical reviews of ERM activities through specific workshops;
- Assist IT Resilience and Compliance & Cybersecurity team members on initiatives, projects, endeavours, audits, reviews, etc necessitating your feedback
- Remain current on security trends and best practices and maintain current knowledge of security threats and solutions; and
- Other related duties as assigned.
- Disaster Recovery and IT Resilience duties (20% of time)
- Assist in maintaining enterprise disaster recovery (DR) documentation, such as standards, policies, procedures, plans, and playbooks;
- Coordinate DR training and testing programs;
- Assist in operationalization of DR maintenance program, ensuring deliverables and requirements are respected;
- Operate and refine resilience platforms and tools, using specialized training;
- Remain current on emerging IT Resilience trends and best practices;
- Recommend proactive measures to maintain resilience posture and mitigate risks; and
- Other related duties as assigned.
**Qualifications**:
Educational/Experience
- Bachelor of Commerce degree, Computer Science, Cybersecurity, or related technical field or equivalent practical experience.
- A minimum of 1 to 3 years of relevant work experience in a Risk Management coordination capacity, especially within IT compliance, risk management, and resilience.
Frameworks/Processes
- Demonstrated knowledge of testing and training deliveries, risk management, governance, risk and compliance frameworks, and automation.
- Familiarity with Person
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