Collections Advisor

4 months ago


Montréal, Canada Scotiabank Full time

Requisition ID: 192196

Join the Global Community of Scotiabankers to help customers become better off.

**Collections Advisor**

Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile dealers to help them grow their businesses and serve their special finance customers.

In Collections we uphold a standard of excellence. If you want to leave your fingerprint on a world-renowned company that has been leading in the subprime auto industry like Scotia Dealer Advantage then this is the job for you

Do you have a passion for helping others through financial struggles and want to be part of a dynamic team that is customer focused, results driven and highly motivated? This is what our Collections team represents at Scotia Dealer Advantage.

**Is the Collection Advisor role right for you?**

As a Collection Advisor, you’ll be responsible for maximizing the collection of overdue payments from customers while minimizing collection costs and loan losses on individually assigned accounts. As an advisor, you will conduct timely and effective collection follow-up discussions on assigned loans in varying stages of arrears and on accounts where a potential risk to the Bank is evident. You’ll also:

- Conduct payment collection activity to provide the Bank with optimal delinquency ratios and loan losses
- Make sound decisions on accepting, rejecting or offering amended payment terms and settlements while conforming to Bank policies
- Establish full responsibility for all payment or collection related inquiries, concerns, and/or arrangements
- Ensure the delivery of customer service fosters overall customer and business line/department satisfaction

**Do you have the skills that will enable you to succeed?**
- You have excellent communication skills
- You articulate a strong presence on the phone that's confident, yet personable
- You are a disciplined and focused individual who is motivated to reach daily targets
- You think long term and aren’t afraid to think outside the box to give engaging alternatives for our customers
- You elevate and cultivate your own knowledge through daily interactions with Managers, Team Leaders and Seniors Collection Officers
- You are always seeking new challenges and opportunities to grow within the organization
- You have significant previous experience in a collections/customer service capacity utilizing the telephone as the primary means of communication
- You have significant previous experience collection of delinquent or overdue accounts in the financial services industry or experience collecting on delinquent accounts receivable
- You have experience with the Microsoft suite of products including Word, Excel, and Outlook
- An understanding of predictive dialer equipment and payment collection systems is an asset

**What’s in it for you?**
- You will not only be collecting payments but you will assist our customers through hardship which requires you to think outside-the-box to overcome adversity and give our customers a top-of-the-industry experience in the process.
- A positive and inclusive team environment where your voice and opinions are valued. We foster big thinking, professional growth and mutual respect.
- A rewarding career path with diverse opportunities for professional development within Canadian Banking

Location(s): Canada : Quebec : Montreal || Canada : Quebec : Anjou

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.



  • Montréal, Canada Scotiabank Full time

    Requisition ID: 177895 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...

  • Collections Advisor

    3 months ago


    Montréal, Canada Scotiabank Full time

    Requisition ID: 177405 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor - Anjou, Quebec** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise...

  • Collections Advisor

    4 months ago


    Montréal, Canada Scotiabank Full time

    Requisition ID: 176175 Join the Global Community of Scotiabankers to help customers become better off. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...

  • Collections Advisor

    4 weeks ago


    Montréal, QC, Canada Scotiabank Full time

    Requisition ID: 206384 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile...


  • Montréal, Canada Scotiabank Full time

    Requisition ID: 193531 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Collections Advisor** Scotia Dealer Advantage is one of Canada’s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and...


  • montréal, Canada National Bank Full time

    As a fee-based platform advisor at National Bank Financial Wealth Management (NBFWF), you support the evolution of advisor pricing and the myWealth platform. You will produce analyses, reports and presentations to promote the attractiveness of the fee-based platform for our Wealth Management advisors, helping us offer the best client service among brokerage...


  • Montréal, Canada Scotiabank Full time

    Requisition ID: 199573 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** Preventative, Pre-Del and Over Limit Portfolio. This team prevents roll rates, helps supports clients in staying on track and to avoid entering FE collections. Utilizing CAT's and negotiations strategies to...


  • Montréal, Canada IMG Logistics Inc Full time

    **The **_Senior Data Governance Advisor _is responsible for the following components: - Develop our data and analytics strategy - Define our data and analytics operating model - Foster a data-driven culture - Develop a holistic view of data governance activities in the organization and periodically report status to senior management - o Meet regularly with...

  • Sales Advisor

    4 months ago


    Montréal, Canada COS Full time

    Company Description WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us? If you answered yes, why not join us! This could be your first step in a new and exciting career at...

  • Student Ambassador

    4 months ago


    Montréal, Canada Education Opinions Advisor Full time

    EDUopinions provides a platform for students to share their experiences and opinions about universities and education providers around the world. As an EDUopinions Student Ambassador, you will play a critical role in encouraging students and graduates to share their experiences with the EDUopinions community. Student reviews are read by prospective...


  • montréal, Canada KRB Avocats | Lawyers Full time

    Breathe new life into your career by joining a committed team, where your expertise and ideas are essential to our collective success. By choosing KRB, you will discover much more than a leading law firm. We are an ambitious team, evolving in an environment in which the fulfillment of each person is at the heart of our organization. Working at KRB means...


  • Montréal, Canada Tiffany & Co. Full time

    **Overview**: We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment...


  • Montréal, QC, Canada KRB Avocats | Lawyers Full time

    Breathe new life into your career by joining a committed team, where your expertise and ideas are essential to our collective success.By choosing KRB, you will discover much more than a leading law firm. We are an ambitious team, evolving in an environment in which the fulfillment of each person is at the heart of our organization.Working at KRB means being...


  • Montréal, Canada Scotiabank Full time

    Requisition ID: 199573 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** Preventative, Pre-Del and Over Limit Portfolio. This team prevents roll rates, helps supports clients in staying on track and to avoid entering FE collections. Utilizing CAT's and negotiations strategies to...

  • Insurance Advisor

    11 minutes ago


    Montréal, QC, Canada Westland Insurance Full time

    Montreal, QC, 9590 Boulevard Genri-Bourrassa E #201, Montreal, Quebec, Canada Req #3455 Thursday, October 3, 2024 We're searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in our Montreal office in Quebec. Do you love to talk about insurance...

  • Admission Advisor

    4 months ago


    Montréal, Canada LCI Education Full time

    Reporting to the Admissions Office Branch, the incumbent is the resource person and one of the first points of contact between LaSalle College and its potential students. Its main role is to guide and advise prospective students in the process of their selection and enrollment in one of our study programs. **Location**: Lasalle College -Montréal...

  • Admissions Advisor

    4 months ago


    Montréal, Canada LCI Education Full time

    LCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. LCI Education also provides solutions to workforce challenges with adaptive digital learning options and much more. LCI Education harmonizes its...

  • Advisor

    1 week ago


    Montréal, QC, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site. As a personal advisor, you help solicit and develop and maintain business relationships with members and clients. You provide service tailored to client needs in accordance with current strategies and practices. You help build and maintain business relationships with members and clients. You...


  • Montréal, QC, Canada GardaWorld Full time

    **What's in it for you** - Hybrid work model combining work at the Montreal airport (YUL) and work from home. - A dynamic and stimulating work environment that is constantly changing and full of challenges. - Opportunities for professional development and progression **Labor Relations Advisor Responsibilities** - Advise employees, management and operations...


  • Montréal, Canada Marsh Full time

    **Associate Account Advisor - High Net Worth Clients** **What can you expect?** - You will be joining a dynamic team of insurance professionals who focus on Personal Lines Risks in our High Net Worth consumer division of Marsh’s Private Client Services. - We offer a fast paced, high volume, friendly team environment. - You approach each work day by...